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For Companies At a Glance
- Tasks: Provide top-notch admin support in Adult Social Care, managing schedules and correspondence.
- Company: Join a dedicated team focused on enhancing social care services for adults.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and skill development.
- Why this job: Be part of a mission-driven organization where your organizational skills make a real impact.
- Qualifications: Detail-oriented with strong multitasking abilities; experience in admin roles is a plus.
- Other info: Ideal for proactive problem-solvers who thrive in a collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
Who You Are
- A detail-oriented individual with strong organizational and multitasking skills.
- Proficient in managing correspondence, taking minutes, and maintaining logs for complaints and compliments.
- Skilled in coordinating meetings and events with a focus on high standards and confidentiality.
- Experienced in using information technology to produce high-quality documents and correspondence.
- A proactive problem-solver with experience in handling financial processes like invoice reconciliation and purchase order management.
- An effective communicator, comfortable liaising with Central Payments, Supplier Management, and other departments.
What the Job Involves
- Providing comprehensive administrative and business support across Adult Social Care (ASC).
- Managing meeting schedules, telephone calls, correspondence, and minute-taking when necessary.
- Assisting in responding to complaints and compliments by monitoring and analyzing relevant data.
- Ensuring proper log maintenance for complaints, compliments, and Freedom of Information requests, with timely responses facilitated by officers.
- Coordinating strategic meetings, including venue booking, refreshments, and distributing agendas and minutes efficiently.
- Producing and managing confidential documents, correspondence, and reports using available technology for high-quality output.
- Providing general administration support, such as invoice management and purchase order reconciliation at the fiscal year's end.
- Liaising with various departments for invoice payments and ensuring order and service receipt database accuracy.
- Organizing workshops, seminars, and events as needed, and contributing to relevant working groups.
- Supporting data collection and entry activities within Adult Social Care.
Admin Support Officer - SO1 employer: Hackney Council
Contact Detail:
Hackney Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Support Officer - SO1
✨Tip Number 1
Familiarize yourself with the specific administrative processes used in Adult Social Care. Understanding how to manage complaints, compliments, and Freedom of Information requests will give you an edge during the interview.
✨Tip Number 2
Highlight your experience with technology in your conversations. Be ready to discuss the tools you've used for document production and correspondence management, as this is crucial for the role.
✨Tip Number 3
Demonstrate your organizational skills by preparing a mock agenda or minute-taking example. This shows your proactive approach and readiness to handle the responsibilities outlined in the job description.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Admin Support Officer - SO1
Some tips for your application 🫡
Highlight Your Organizational Skills: Make sure to emphasize your strong organizational and multitasking abilities in your application. Provide specific examples of how you've successfully managed schedules, meetings, or events in the past.
Showcase Your Communication Skills: Since effective communication is key for this role, include instances where you've liaised with different departments or handled correspondence. Highlight any experience you have in minute-taking and managing complaints.
Detail Your IT Proficiency: Mention your experience with information technology, especially in producing high-quality documents and correspondence. If you have used specific software or tools, be sure to list them.
Demonstrate Problem-Solving Experience: Provide examples of how you've proactively solved problems in previous roles, particularly in financial processes like invoice reconciliation and purchase order management. This will show your capability to handle the responsibilities of the position.
How to prepare for a job interview at Hackney Council
✨Show Your Organizational Skills
Be prepared to discuss specific examples of how you've managed schedules, meetings, and correspondence in the past. Highlight your ability to multitask and keep everything organized, as this is crucial for the Admin Support Officer role.
✨Demonstrate Your Communication Abilities
Since effective communication is key, practice articulating your thoughts clearly. Be ready to explain how you've liaised with different departments or handled complaints and compliments in previous roles.
✨Highlight Your IT Proficiency
Familiarize yourself with the technology and software commonly used for document production and correspondence management. Be ready to discuss your experience with these tools and how they have helped you produce high-quality outputs.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've proactively solved problems, especially related to financial processes like invoice reconciliation. Be ready to share how you approached these challenges and what the outcomes were.
