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- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leader in luxury accessories known for quality craftsmanship and modern design.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values creativity, inclusivity, and customer satisfaction.
- Qualifications: Must have strong English skills and retail experience; luxury retail background is a plus.
- Other info: Flexible hours available; perfect for students looking to gain valuable experience.
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Sales Associate I – CE UK Westfield (16 Hours)
Coach
London, LND, GB
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers’ needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at
Job Segment: Retail Sales, Brand Ambassador, Retail, Marketing, Sales
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Sales Associate I - CE UK Westfield (16 Hours) employer: Tapestry, Inc.
Contact Detail:
Tapestry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate I - CE UK Westfield (16 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their luxury offerings and unique selling points will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing with friends or family. This will help you become comfortable with the sales behaviours expected at Coach, allowing you to confidently showcase your skills when interacting with customers.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. They can provide valuable tips on how to stand out as a candidate and what the team dynamic is like.
✨Tip Number 4
Demonstrate your customer service skills in real-life scenarios. Whether through volunteering or part-time work, showing that you can anticipate and meet customer needs will make you a more attractive candidate for the Sales Associate position.
We think you need these skills to ace Sales Associate I - CE UK Westfield (16 Hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Associate position. Understand the key responsibilities and required skills, such as sales techniques and customer service standards.
Tailor Your CV: Customise your CV to highlight relevant experience in retail and luxury environments. Emphasise any previous roles where you demonstrated strong sales skills or customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Coach brand and your understanding of its values. Mention specific experiences that align with the role's requirements, such as working in a fast-paced retail environment.
Highlight Language Proficiency: Since very good English proficiency is essential, ensure that your application reflects your language skills. If applicable, mention any additional languages you speak, as this can be an asset in a diverse retail environment.
How to prepare for a job interview at Tapestry, Inc.
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Coach and its products during the interview. Research the brand's history, values, and current collections so you can speak knowledgeably about what makes Coach unique.
✨Demonstrate Sales Skills
Prepare to discuss your previous retail experience and how you've successfully met sales goals in the past. Be ready to share specific examples of how you’ve used effective selling techniques to enhance customer experiences.
✨Emphasise Teamwork
Since the role requires collaboration with team members, highlight your ability to work well in a team environment. Share examples of how you've supported colleagues in achieving shared goals or overcoming challenges.
✨Practice Customer Service Scenarios
Anticipate questions related to customer service and be prepared to role-play scenarios. Show that you can handle multiple customers simultaneously while maintaining high energy and meeting their needs effectively.
