Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead strategic accounts, ensuring successful project delivery and client satisfaction.
- Company: Join UST, a global leader in digital transformation and enterprise solutions.
- Benefits: Enjoy a collaborative environment with clear career progression and hybrid work options.
- Why this job: Make an impact from day one while driving innovative solutions for clients.
- Qualifications: 8+ years in Delivery Management; strong leadership and communication skills required.
- Other info: Ideal for those passionate about IT consulting and digital transformation.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Account / Client Engagement Manager (Delivery Manager I)
Join to apply for the Account / Client Engagement Manager (Delivery Manager I) role at UST
Account / Client Engagement Manager (Delivery Manager I)
2 weeks ago Be among the first 25 applicants
Join to apply for the Account / Client Engagement Manager (Delivery Manager I) role at UST
Get AI-powered advice on this job and more exclusive features.
BFSI Domain Experience
We are seeking a talented and driven Account / Client Engagement Manager to join our growing London team. This is a fantastic opportunity to take a lead role in managing strategic accounts, ensuring successful delivery of services and solutions, and driving long-term client success.
Role Description
Account / Client Engagement Manager
London, UK (On-site / Hybrid)
Permanent
BFSI Domain Experience
We are seeking a talented and driven Account / Client Engagement Manager to join our growing London team. This is a fantastic opportunity to take a lead role in managing strategic accounts, ensuring successful delivery of services and solutions, and driving long-term client success.
As an Account / Client Engagement Manager, you will be responsible for overseeing the end-to-end delivery of projects and services for our key clients. With a focus on quality, collaboration, and customer satisfaction, you’ll act as the primary client liaison while coordinating with internal teams to ensure seamless execution.
Day To Day Responsibilities
- Manage the planning, execution, and successful delivery of projects and services in line with contractual obligations.
- Client Engagement – Build trusted client relationships as their primary point of contact, ensuring satisfaction and addressing concerns proactively.
- Guide cross-functional global delivery teams, encouraging collaboration and accountability to meet project goals.
- Monitor delivery quality and ensure outputs align with expectations and industry standards.
- Allocate and manage resources efficiently to support delivery excellence across accounts.
- Identify risks and develop mitigation plans to minimize impact and ensure consistent progress.
- Provide timely and transparent updates to internal and external stakeholders on project performance, milestones, and risks.
- Innovation & Problem Solving – Drive innovative solutions that help address customer challenges, improve outcomes, and deliver tangible business value.
What You Will Bring
- Minimum of 8+ years’ experience in Delivery Management or Client Engagement within an SI (System Integrator) or Consulting environment.
- Proven track record managing enterprise-level clients and complex project portfolios for BFSI customers
- Strong leadership, stakeholder management, and problem-solving skills.
- Ability to ideate and introduce creative, customer-centric solutions to evolving client needs.
- Exceptional communication and interpersonal skills.
- Ability to operate in fast-paced, matrixed environments with multiple teams.
- A consultative approach with a deep understanding of customer needs and business priorities.
Preferred Qualifications
- Bachelor’s degree in Computer Science, Business, or related field.
- PMP, PRINCE2, or similar project management certifications (preferred).
- Background in IT consulting or digital transformation delivery is a plus.
Why Join Us?
- Work with a global leader in digital transformation and enterprise solutions.
- Be part of an inclusive and collaborative environment with clear career progression.
- Opportunity to lead key client accounts and make an impact from day one.
Hurry and apply for a more detailed conversation!
#UST
Skills
Account Management,Stakeholder Management,Delivery Management
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at UST by 2x
Sign in to set job alerts for “Account Specialist” roles.
International Wholesale Account Executive
London, England, United Kingdom 3 weeks ago
Account Manager – John Lewis Brent Cross
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 5 days ago
Account Executive (120k OTE) – London – Fast-Growing Tech Company
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
Account Executive (120k OTE) – London – Fast-Growing Tech Company
London, England, United Kingdom 3 months ago
Richmond Upon Thames, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 23 hours ago
London, England, United Kingdom 14 hours ago
London, England, United Kingdom 1 week ago
Kingston Upon Thames, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
National Account Assistant Manager – Aveda and bumble & bumble
London, England, United Kingdom 4 days ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Account / Client Engagement Manager (Delivery Manager I) employer: UST
Contact Detail:
UST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account / Client Engagement Manager (Delivery Manager I)
✨Tip Number 1
Familiarise yourself with the BFSI domain, as this role specifically requires experience in banking, financial services, and insurance. Research current trends and challenges in this sector to demonstrate your understanding during discussions.
✨Tip Number 2
Prepare examples of how you've successfully managed client relationships and delivered projects in the past. Be ready to discuss specific instances where you drove innovation or solved complex problems for clients.
✨Tip Number 3
Showcase your leadership skills by discussing how you've guided cross-functional teams in previous roles. Highlight your ability to foster collaboration and accountability among team members to achieve project goals.
✨Tip Number 4
Network with professionals in the industry, especially those who work at UST or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Account / Client Engagement Manager (Delivery Manager I)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivery management and client engagement, particularly within the BFSI domain. Use specific examples that demonstrate your ability to manage strategic accounts and deliver successful projects.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, such as building client relationships and driving innovative solutions.
Showcase Leadership Skills: Emphasise your leadership and stakeholder management skills in both your CV and cover letter. Provide examples of how you've guided cross-functional teams and ensured project success in previous roles.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by including specific instances where you've identified risks and developed mitigation plans. This will show your proactive approach to ensuring project delivery excellence.
How to prepare for a job interview at UST
✨Showcase Your BFSI Experience
Make sure to highlight your experience in the Banking, Financial Services, and Insurance (BFSI) domain. Discuss specific projects you've managed and how they relate to the role, demonstrating your understanding of industry challenges and client needs.
✨Demonstrate Leadership Skills
As a potential Account / Client Engagement Manager, it's crucial to exhibit strong leadership qualities. Prepare examples of how you've successfully led cross-functional teams and managed stakeholder relationships to achieve project goals.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges and risks in project delivery. Think of specific instances where you've identified risks and implemented effective mitigation strategies, showcasing your innovative problem-solving skills.
✨Communicate Clearly and Confidently
Exceptional communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex project details or client interactions. This will help you convey your ideas effectively during the interview.
