Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support a dynamic customer service team to enhance performance and satisfaction.
- Company: Join Stark UK, a vibrant community dedicated to decency, passion, and pride in our work.
- Benefits: Enjoy competitive salary, bonuses, flexible hours, and professional development opportunities.
- Why this job: Be part of a supportive culture that celebrates your ideas and fosters teamwork.
- Qualifications: Bring enthusiasm, integrity, and a collaborative spirit to thrive in this role.
- Other info: Remote work is not an option; this role is site-based in Exeter.
The predicted salary is between 28800 - 43200 £ per year.
Customer Service Supervisor – Distribution
Apply remote type: Site-based only
Locations: Exeter
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: September 30, 2025 (30+ days left to apply)
Job requisition id: JR30666
At Stark UK, we believe that our greatest asset is our people! We\’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
- Supervise and support the customer service team, providing guidance and feedback to improve performance.
- Monitor team metrics and performance to ensure targets are met and operational goals are achieved.
- Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.
- Train and mentor new team members on company policies, procedures, and customer service best practices.
- Develop and implement customer service strategies to enhance the overall customer experience.
- Analyze customer feedback and service trends to identify areas for improvement.
- Collaborate with other departments to streamline processes and improve communication.
- Prepare reports on team performance and customer satisfaction metrics for management review.
- Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.
- Stay updated on industry trends and best practices in customer service.
What We’re Looking For
- Enthusiasm – You radiate positivity and possess an unyielding passion for the merchant world.
- Decency – You embody honesty and integrity, contributing to a workplace built on respect and ethics.
- Team Spirit – You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride – You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
- Quality – We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment – Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development – We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits – Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
- Work-Life Balance – We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What\’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.
With over 450 Jewson branches, whatever the trade, we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
#J-18808-Ljbffr
Customer Service Supervisor - Distribution employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor - Distribution
✨Tip Number 1
Familiarise yourself with the latest trends in customer service, especially in the distribution sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated and improving customer experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully supervised or mentored teams in the past. Highlighting your ability to motivate and guide others will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of Stark UK on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss specific strategies you've implemented in previous roles that improved customer satisfaction. Being able to articulate your approach to enhancing customer experiences will set you apart from other candidates.
We think you need these skills to ace Customer Service Supervisor - Distribution
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Service Supervisor position. Tailor your application to highlight relevant experience and skills that align with what Stark UK is looking for.
Craft a Compelling CV: Ensure your CV showcases your customer service experience, leadership skills, and any relevant metrics or achievements. Use clear headings and bullet points for easy readability, and make sure to include specific examples of how you've improved team performance or customer satisfaction in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your passion for customer service and teamwork, and explain how your values align with Stark UK's commitment to decency and pride in their work.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Stark Danmark A/S
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Stark UK values enthusiasm, so share examples of how you've positively impacted customer experiences in previous roles.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively. Discuss instances where you successfully led a team or contributed to a group project, showcasing your belief in teamwork and collective success.
✨Prepare for Scenario Questions
Expect questions about handling customer complaints or improving team performance. Prepare specific examples that demonstrate your problem-solving skills and ability to mentor others effectively.
✨Research the Company Culture
Familiarise yourself with Stark UK's values and workplace culture. Be ready to discuss how your personal values align with theirs, particularly around decency, pride, and creating a supportive environment.
