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- Tasks: Lead and support a dynamic customer service team to enhance performance and satisfaction.
- Company: Join Stark UK, a vibrant community dedicated to decency, passion, and pride in our work.
- Benefits: Enjoy competitive salary, bonuses, flexible hours, and professional development opportunities.
- Why this job: Be part of a supportive culture that celebrates your ideas and fosters teamwork.
- Qualifications: Bring enthusiasm, integrity, and a collaborative spirit to thrive in this role.
- Other info: Remote work is not an option; this role is site-based in Exeter.
The predicted salary is between 28800 - 43200 £ per year.
Customer Service Supervisor – Distribution page is loaded## Customer Service Supervisor – Distributionremote type: Site-based onlylocations: Exetertime type: Full timeposted on: Posted 17 Days Agotime left to apply: End Date: December 30, 2025 (3 days left to apply)job requisition id: JR30666At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! **Jewson** a leading building materials distributor in Northern Europe, is on the hunt for somebody who is as passionate about great service as we are.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). We are looking for a **Customer Service Supervisor Yard** to join the team at our Exeter branch.**Hours- 7.00 – 5.00 Monday to Friday and every other Saturday morning 8-12****Location- Exeter**Key Responsibilities: * Welcome customers to the branch and take an active interest in their projects* Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values* Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)* Check incoming deliveries and report missing or damaged products* Maintain stock levels in both the shop and yard areas, carrying out regular stock counts* Keep the branch looking clean and tidy, to make a great first impression on our customers* Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at workRequired Skills and Experience:* Previous industry experience preferred but not essential* Strong organisational skills, with the ability to prioritise work accordingly* Strong communication skills* Confident working both indoors and outdoors* A health and safety focus* Comfortable in a role involving extensive manual handling of bulky items* Retirement Savings Plan (Pension) – with Legal & General* Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.* WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover* Employee Discount* Refer a Friend scheme* Wellbeing Centre via WorkPerks* New Reward and Recognition programme – launching soon!At **Jewson**, we\’re proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you! #J-18808-Ljbffr
Customer Service Supervisor - Distribution employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Supervisor - Distribution
✨Tip Number 1
Familiarise yourself with the latest trends in customer service, especially in the distribution sector. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated and improving customer experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully supervised or mentored teams in the past. Highlighting your ability to motivate and guide others will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of Stark UK on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare to discuss specific strategies you've implemented in previous roles that improved customer satisfaction. Being able to articulate your approach to enhancing customer experiences will set you apart from other candidates.
We think you need these skills to ace Customer Service Supervisor - Distribution
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Service Supervisor position. Tailor your application to highlight relevant experience and skills that align with what Stark UK is looking for.
Craft a Compelling CV: Ensure your CV showcases your customer service experience, leadership skills, and any relevant metrics or achievements. Use clear headings and bullet points for easy readability, and make sure to include specific examples of how you've improved team performance or customer satisfaction in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your passion for customer service and teamwork, and explain how your values align with Stark UK's commitment to decency and pride in their work.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Stark Danmark A/S
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Stark UK values enthusiasm, so share examples of how you've positively impacted customer experiences in previous roles.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively. Discuss instances where you successfully led a team or contributed to a group project, showcasing your belief in teamwork and collective success.
✨Prepare for Scenario Questions
Expect questions about handling customer complaints or improving team performance. Prepare specific examples that demonstrate your problem-solving skills and ability to mentor others effectively.
✨Research the Company Culture
Familiarise yourself with Stark UK's values and workplace culture. Be ready to discuss how your personal values align with theirs, particularly around decency, pride, and creating a supportive environment.
