RAF Benevolent Fund - Senior Supporter Retention Executive

Join to apply for the RAF Benevolent Fund – Senior Supporter Retention Executive role at Royal Air Force (RAF)

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Join to apply for the RAF Benevolent Fund – Senior Supporter Retention Executive role at Royal Air Force (RAF)

• Help reduce social isolation and loneliness among veterans.
• We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
• We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
• We provide grants to help with the cost of living. But this is just a few of the ways we help.

• Help reduce social isolation and loneliness among veterans.
• We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
• We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
• We provide grants to help with the cost of living. But this is just a few of the ways we help.

This is a brand new role and would suit someone who has excelled in a similar role and can play a big role in defining and shaping the donor engagement strategy. It has been created to support the new fundraising strategy objective to retain over 10k regular donors and to drive deeper engagement with over 30k supporters. The postholder will have an opportunity to make a significant contribution to the Funds long-term income. You will work as part of the Individual Giving team and maximise supporter engagement through both offline and digital activity. The postholder will take the lead on scoping, proposing and implementing multi-channel stewardship campaigns with the right message to the right people at the right time.
You will have proven experience in managing supporter stewardship campaigns across a broad number of channels as well as setting and managing budgets and meeting KPIs. With experience of fundraising databases, creating supporter journeys and briefing and working with external agencies. You will also have excellent communication and interpersonal skills and show initiative, flair and enthusiasm for the work of the Fund.
The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
Monday 11 August 2025, 5pm.
LNKD1_UKTJ

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Administrative and Support Services

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