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- Tasks: Coordinate production and delivery of in-store POS for a major fast-food client.
- Company: Join ITG, a leader in marketing operations with a focus on creativity and collaboration.
- Benefits: Enjoy 25 days holiday, smart working options, and a corporate medical cash plan.
- Why this job: Be part of a dynamic team, manage exciting projects, and make a real impact.
- Qualifications: Strong project management skills, attention to detail, and experience in print procurement required.
- Other info: Diversity is celebrated here; join our community groups and enjoy a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
Talent Acquisition Manager @ ITG & Storyteq | transforming the way global brands do marketing through our innovative SaaS & end-to-end services.As Account Manager at ITG, you will take on the crucial responsibility of providing an outstanding service to one of ITG\’s largest and most exciting clients.
You\’ll play a pivotal role in delivering exceptional client service and operational excellence. In this dynamic position, you\’ll build and nurture relationships with key stakeholders, ensuring projects are delivered flawlessly, on time, and within agreed SLAs. You\’ll take ownership of BAU tasks, manage end‐to‐end print enquiries, and lead on accurate reporting and data‐driven insights that shape campaign success.
With a focus on training and team development, you\’ll help us stay agile through peaks and troughs, while championing best practice and driving continuous improvement. If delivering outstanding service and building strong partnerships is second nature to you, this is your opportunity to make an impact.
Strategic Responsibilities
Build and maintain positive working relationships with key stakeholders/decision makers to ensure ITG delivers the best service.
Ensure professional adherence of all internal processes and best practice to produce projects impeccably, right first time, and on‐time.
Respond to all client requirements within designated SLA frameworks.
Accurately maintain account activity status reports to formulate meaningful monthly packs for presentation to the client and ITG.
Operational Responsibilities
Proactively manage all BAU related tasks, keeping information accurate and timely communicated with internal and external stakeholders.
Manage end‐to‐end print enquiries including pulling reports from MC/RFQ/Quote and supplier management.
Train and develop team capabilities to handle peaks and troughs of workload and manage absence and holidays.
Ensure source data is updated in a timely manner to capture its usage.
Provide the AD and Senior AM with weekly/monthly or ad hoc reporting and lead in formatting/presenting data for Costa.
Support CSC tickets for print and digital, and IMB screen configuration requests.
Use data and reporting to drive our campaigns, store segmentation, and other client initiatives.
Deliver amazing client services and build relationships as part of your DNA.
Qualifications
Understanding of hospitality POS and menu landscape.
Service‐minded approach with proven customer management skills.
Experience working with a platform tool.
Experience in creative/art/print processes or digital content in a retail environment (advantageous).
Second‐to‐none project management & organisational skills, operating in an environment of ever‐changing priorities.
Good problem‐solving skills, especially under pressure.
Strong written, oral, and interpersonal skills.
Experience of POS and digital content management within a retail/FMCG/hospitality business.
Highly numerate and commercially aware.
Computer literate with good knowledge of Excel.
Benefits
25 days\’ holiday + bank holidays.
Annual Wellbeing Day.
Pension Scheme.
Corporate Medical Cash Plan.
Smart Working Options – up to 40% of the week from home.
Access to online community platform for daily savings and deals.
Employee Assistance Programme.
Cycle to Work Scheme.
Monthly Employee Awards – Employee of the Month with £250 bonus.
Raising money for charity and paid Volunteer Day.
Referral scheme – potential £1,500 reward.
Wellbeing Programme – interactive workshops and Wellbeing Champions.
Enhanced Family Friendly Leave.
We Value Diversity. We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender identity, religion, sexual orientation, disability, or nationality. We are committed to increasing the visibility and recognition of talent from under‐represented groups within our organisation and the wider industry.
ITG has a number of community groups (ERGs) available to employees, including Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents & Carers Together, and Women In Tech Together.
If you are interested in knowing more, drop us your application and someone from our team will be in touch.
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Print Account Manager employer: Inspired Thinking Group (ITG)
Contact Detail:
Inspired Thinking Group (ITG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Print Account Manager
✨Tip Number 1
Familiarise yourself with the specific print processes and artwork requirements mentioned in the job description. Understanding these details will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the industry.
✨Tip Number 2
Network with professionals in the print and marketing sectors, especially those who have experience with POS materials. This can provide you with insights into the role and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your project management skills in detail. Think of specific examples where you've successfully managed multiple projects under tight deadlines, as this is a key aspect of the Print Account Manager role.
✨Tip Number 4
Showcase your ability to maintain strong relationships with clients and suppliers. Be ready to share experiences where you've effectively communicated and collaborated with different stakeholders to ensure project success.
We think you need these skills to ace Print Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, client service, and print procurement. Use specific examples that demonstrate your ability to manage budgets and timelines effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your attention to detail and ability to work under pressure.
Showcase Relevant Skills: Emphasise your computer literacy, especially your proficiency in Excel, and any experience you have with print processes and supplier management. Highlight your organisational skills and ability to multi-task in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your application for any grammatical errors or typos. A polished application reflects your attention to detail, which is crucial for the Print Account Manager role.
How to prepare for a job interview at Inspired Thinking Group (ITG)
✨Understand the Client's Needs
Before the interview, research the fast-food client you'll be working with. Understand their brand, values, and marketing strategies. This will help you demonstrate your ability to translate client briefs into actionable plans during the interview.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing multiple projects simultaneously. Highlight specific examples where you've successfully kept projects on time and within budget, as this is crucial for the Print Account Manager role.
✨Demonstrate Attention to Detail
Since the role requires a keen focus on accuracy and quality, be ready to provide examples of how you've ensured high standards in your previous work. Mention any tools or processes you use to maintain quality control.
✨Prepare for Problem-Solving Scenarios
Think of instances where you've faced challenges in project management or client relations. Be ready to discuss how you approached these problems, what solutions you implemented, and the outcomes, showcasing your resilience and calmness under pressure.
