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- Tasks: Lead and manage global IT infrastructure projects, ensuring smooth operations and continuous improvement.
- Company: Simply Business insures small businesses and empowers communities with over 1 million active policies.
- Benefits: Enjoy flexible hybrid work, 25 days annual leave, private medical insurance, and a competitive salary.
- Why this job: Join a dynamic team focused on cutting-edge technology and mentoring opportunities in a supportive culture.
- Qualifications: Experience in modern IT infrastructure, cloud solutions, and scripting with tools like PowerShell and Terraform.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 72000 - 84000 £ per year.
Who Are We?
We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.
We\’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called \’The Big Dreams Project\’, we\’re working to help 10,000 small businesses start or grow by 2030.
Why not check out our advert on YouTube: Simply Business TV advert 2024: \’Simply the Best\’ .
Job Category
Technology
Position Type
Permanent
Target Openings
1
What Is the Opportunity?
Here\’s what you\’ll be doing:
As a Senior BizOps Infrastructure Engineer you\’ll be a key player in managing our global, multi-site IT infrastructure, ensuring its smooth operation, and driving continuous improvement. You\’ll collaborate with 2 mid-level infrastructure engineers, a global Service Desk and Support team of 17, and a 20-member Information Security team. Your work will span a diverse technology stack, from end-user devices to cloud environments, with a focus on automation, security, and scalability. This is an exciting opportunity for a dynamic individual who thrives on meticulously designing IT architectural controls and standards, loves solving complex problems in a fast-paced environment, is passionate about cutting-edge technologies, and enjoys mentoring junior colleagues.
As one of our Senior BizOps Infrastructure Engineers, you\’ll:
- lead and deliver large-scale technical projects across end-user device fleets (Windows/macOS), networks, and cloud environments.
- translate complex business initiatives into actionable project plans, ensuring successful implementation in a modern cloud environment.
- manage IT and Infrastructure projects that enhance our processes, networks, device deployments, and cloud/SaaS services.
- oversee the day-to-day operations and maintenance of our network infrastructure, including our VMware SD-WAN, Meraki LAN, Mist WiFi, and Netskope SASE.
- support and supervise two mid-level IT infrastructure engineers, helping them grow professionally.
- drive automation and Infrastructure as Code (IaC) initiatives, leveraging tools like Terraform for configuration management and continuous integration/continuous deployment (CI/CD).
- develop and maintain helpful applications and scripts (PowerShell, Bash, Terraform and Python) to automate manual processes and improve efficiency.
- define Solutions, Architectural Standards and Controls Ownership
- serve as an escalation point and architectural owner for all internal technology platforms. Support the wider team\’s Implementation of mass deployment and management strategies for Windows and macOS end-user devices.
- ensure industry-standard compliance and enhance security within our SaaS and PaaS cloud infrastructure.
- identify areas for automation and continuous improvement, pragmatically advocating for their prioritisation.
We\’re looking for someone who is:
- experienced in Infrastructure architectural level experience in a modern IT Infrastructure environment, with a strong focus on cloud-first solutions.
- familiar with GitHub and proven experience writing and using scripts in production environments with PowerShell, Bash, Terraform or Python.
- experienced working in a full cloud environment, with a strong preference for SaaS.
- able to have a solid understanding of APIs and experience using them to pull information or update configurations and drive automation.
- able to demonstrate IaC experience with working knowledge of Terraform or Ansible and a good understanding of CI/CD pipelines.
- experienced in designing, implementing, maintaining, and supporting Identity and Access Management (IAM) solutions (e.g. Azure AD, Okta, Google Workspace).
- capable of leading the lifecycle of Privileged Access Management (PAM) solutions, including policy definition, Just-In-Time (JIT) access implementation, and proactive monitoring of privileged activity for security threats
Our Infrastructure Stack:
- Operating Systems: Windows, macOS, ChromeOS, Linux
- Cloud: AWS, Azure and GCP
- Networking: VMware SD-WAN, Mist WiFi, Meraki LAN, Netskope SASE
- End-User Device Management: Microsoft Intune, JAMF, Google Workspace, Omnissa Workspace One
- Identity & Access Management: Okta, Google Workspace SSO, SAML, OIDC and SCIM integrations, EntraID
- Collaboration: Google Workspace, Zoom, Slack
- Automation/IaC: GitHub, PowerShell, Bash, Python, Terraform
- Patching: Automox, Nudge, Autopatch
- People Data: Workday
- ITSM: Fresh Service
What are the benefits of working at Simply Business:
- we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid
- on top of the 25 days annual leave (plus
Senior Infrastructure Engineer employer: Simply Business
Contact Detail:
Simply Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VMware SD-WAN, Meraki LAN, and Terraform. Having hands-on experience or projects that showcase your skills with these tools can set you apart during discussions.
✨Tip Number 2
Network with current or former employees of Simply Business on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience with automation and Infrastructure as Code (IaC) in detail. Be ready to share specific examples of how you've implemented these practices in previous roles, as this is a key focus for the position.
✨Tip Number 4
Showcase your leadership and mentoring abilities, especially if you have experience supervising mid-level engineers. Highlighting your capacity to guide others will resonate well with the team-oriented nature of the role.
We think you need these skills to ace Senior Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing IT infrastructure, cloud environments, and automation. Use specific examples that demonstrate your skills in leading projects and mentoring others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and problem-solving. Mention how your background aligns with the responsibilities of the Senior Infrastructure Engineer role and how you can contribute to Simply Business's goals.
Showcase Technical Skills: Clearly outline your technical skills related to the job description, such as experience with Terraform, PowerShell, and cloud platforms like AWS or Azure. Provide examples of how you've used these tools in past roles.
Highlight Team Collaboration: Emphasise your ability to work collaboratively with teams, especially in a global context. Mention any experience you have in mentoring junior engineers or working with cross-functional teams to achieve project goals.
How to prepare for a job interview at Simply Business
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with cloud environments, automation tools, and scripting languages like PowerShell, Bash, Terraform, and Python. Highlight specific projects where you've successfully implemented these technologies.
✨Demonstrate Leadership Skills
Since the role involves supervising mid-level engineers, share examples of how you've mentored or led teams in the past. Discuss your approach to fostering professional growth and collaboration within a team.
✨Understand the Company’s Infrastructure Stack
Familiarise yourself with Simply Business's technology stack, including their use of VMware SD-WAN, Meraki LAN, and various cloud services. This knowledge will help you tailor your responses and show genuine interest in the role.
✨Prepare for Problem-Solving Scenarios
Expect to face technical challenges during the interview. Prepare to walk through your thought process on how you would tackle complex problems related to IT infrastructure, security, and automation. Use real-life examples to illustrate your problem-solving skills.
