Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our logistics team as a Nightshift Operations Executive, delivering top-notch customer service.
- Company: Office Angels is a dynamic employment agency focused on inclusivity and equal opportunities.
- Benefits: Enjoy a competitive salary, flexible 4 on/4 off shifts, and a supportive work environment.
- Why this job: Be part of a fast-paced team, enhance your skills, and make a real impact in logistics.
- Qualifications: Strong communication skills and knowledge of AOG/NFO logistics are essential; experience with customs procedures is a plus.
- Other info: We celebrate diversity and support all individuals in their career journey.
The predicted salary is between 29000 - 46000 £ per year.
Overview
Our client is seeking a highly organised and experienced Nightshift Operations Executive to join their logistics team. This role is ideal for someone with strong AOG/NFO and express logistics knowledge, excellent communication skills, and a proactive approach to customer service and customs compliance.
Core Capabilities
- Strong communication and organisational skills.
- In-depth knowledge of AOG/NFO and express logistics operations.
- Professional approach to high-pressure situations.
- Solid understanding of HMRC customs procedures, including import/export entry submissions.
- Proficient in Excel, CRM systems, BoxTop, and CDS.
- Customer-focused with a proven ability to build and maintain strong client relationships in a target-driven environment.
Key Responsibilities
- Deliver exceptional customer service to express clients during night operations.
- Manage the shared operational inbox and ensure timely responses to all enquiries.
- Resolve operational issues and customer concerns efficiently and professionally.
- Ensure accurate and timely sales invoicing and job costing.
- Process import/export documentation and submit customs entry declarations.
- Maintain up-to-date knowledge of market trends, services, and internal processes.
- Build and maintain strong internal and external relationships.
- Document client-specific business processes and requirements.
- Conduct self-audits to ensure compliance with HMRC export/import regulations.
- Monitor and manage inbox activity to ensure prompt and accurate communication.
Salary: £34,000 – £40,000 (dependent on experience)
Hours: 4 on / 4 off shift pattern, 19:00 – 07:00
Contract Type: Full-time, Permanent
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone\’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact Daisy White
4 On 4 Off Night shift Ops employer: Office Angles UK
Contact Detail:
Office Angles UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 4 On 4 Off Night shift Ops
✨Tip Number 1
Familiarise yourself with AOG/NFO and express logistics operations. Understanding the nuances of these areas will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on HMRC customs procedures, especially import/export entry submissions. Being well-versed in these regulations will set you apart as a candidate who can navigate compliance issues effectively.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've handled high-pressure situations in the past. This will highlight your ability to maintain professionalism while resolving operational issues.
✨Tip Number 4
Network with professionals in the logistics industry, particularly those familiar with night operations. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace 4 On 4 Off Night shift Ops
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in AOG/NFO and express logistics. Include specific examples of how you've successfully managed operations or resolved customer issues in high-pressure situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention your understanding of HMRC customs procedures and how you can contribute to the team during night operations.
Highlight Relevant Skills: In your application, emphasise your proficiency in Excel, CRM systems, and any other relevant software. Provide examples of how you've used these tools to improve operational efficiency or customer service.
Showcase Your Problem-Solving Abilities: Include instances where you've effectively resolved operational issues or customer concerns. This will demonstrate your proactive approach and ability to maintain strong client relationships under pressure.
How to prepare for a job interview at Office Angles UK
✨Showcase Your AOG/NFO Knowledge
Make sure to highlight your experience and understanding of AOG (Aircraft on Ground) and NFO (Next Flight Out) logistics. Be prepared to discuss specific scenarios where you've successfully managed these operations, as this will demonstrate your expertise in a critical area for the role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where effective communication led to successful outcomes, especially in high-pressure situations.
✨Familiarise Yourself with Customs Procedures
Brush up on HMRC customs procedures, particularly import/export entry submissions. Being able to discuss these processes knowledgeably will show that you are proactive and well-prepared for the responsibilities of the position.
✨Prepare for Customer Service Scenarios
Think of examples where you've delivered exceptional customer service, especially during night operations or under pressure. Be ready to explain how you resolved issues and maintained strong client relationships, as this is key to succeeding in the role.
