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- Tasks: Lead ecommerce strategy and optimise customer experience for a luxury beauty brand.
- Company: Join Beauty Pie, the first luxury beauty buyers' club revolutionising the industry.
- Benefits: Enjoy flexible working, private medical insurance, and a free membership with discounts.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and customer obsession.
- Qualifications: 6+ years in ecommerce, strong analytical skills, and experience with major platforms required.
- Other info: Hybrid work model with a focus on teamwork and open communication.
The predicted salary is between 43200 - 72000 £ per year.
We’re Beauty Pie. We’re the world’s first luxury beauty and wellness buyers’ club. And we’re disrupting the beauty industry, one face cream at a time.
Before we arrived on the scene, if you wanted really great beauty products, you had to shop at traditional beauty retail – and overpay for all the crazy markups. Now, our members have access to shop from the best-quality beauty and wellness products (from the leading labs in France, Switzerland, Italy, Germany, Japan, Korea, etc) and get a bigger piece of the Beauty Pie.
So, what will you be doing?
- Support the Ecommerce Director in developing and executing the strategy to support the business growth goals
- Lead preparation of weekly global trading reporting across DTC site and app, highlighting commercial risks and opportunities
- Oversee the customer journey to ensure a seamless, branded, high-converting experience by collaborating cross-functionally (Design, UX, Data, Tech) on CRO and site enhancements
- Leverage data and tooling to identify opportunities to optimise site/app performance
- Own impact measurement and report insights to senior leadership
- Lead Ecommerce associates to ensure timely product and campaign launches, optimise merchandising and product discoverability to improve CVR and increase retention rates
- Manage site content workflows, driving operational efficiency via CMS and processes
- Align digital activities with wider Marketing teams for cohesive campaign execution across touchpoints
- Monitor and analyse key KPIs (traffic, conversion, bounce, revenue) across user segments and deliver regular performance reports with actionable insights for senior stakeholders
- Oversee on-page SEO in collaboration with Tech, ensuring optimal structure and performance
We believe it\’s all about mindset, great skills, the right attitude and a fantastic work ethic. If you’re aligned to our values, excited about the opportunity, and you’re really good at what you do (even if you don’t tick all the boxes) apply anyway!
- 6+ years of experience in ecommerce, with at least 2 years in a senior role
- Strong commercial acumen with a proven track record of delivering revenue growth
- Strong experience in trading with proven skills for analysing performance and creating weekly trade packs to be presented in weekly, monthly, quarterly presentations to senior stakeholders
- Experience with major ecommerce platforms (eg Commercetools, Shopify Plus)
- Experience with content management systems and ecommerce tools (eg Contentful,Constructor, Talon.one and Bazaarvoice)
- Deep understanding of DTC businesses and consumer behaviours
- Proficiency with analytics tools (eg Google Analytics, Mixpanel, Lightdash, Excel, Hotjar)
- Excellent project management and cross-functional collaboration skills
- Experience in a fast-paced, high-growth environment, ideally at a DTC brand (beauty, fashion, CPG, or similar)
- Experience with A/B testing tools and personalisation engines
- Experience managing and developing junior team members
What makes someone ‘Beauty Pie’?
Our culture is our DNA. It defines who we are, how we operate and how we hire. And it all springs from our values, which are very important to us:
- Bring Your ‘A’ Game: We bring a growth mindset as we disrupt the beauty industry. Showing up at our best, and never settling for average.
- Be Intelligently Rebellious: We challenge industry and business norms with purpose, not ego. Bold thinking, creative problem-solving and smart risk-taking are how we transform beauty.
- Bias for Action: Speed matters. We act with urgency, make smart choices, and learn through doing – because momentum drives progress
- Be Customer Obsessed: Our decisions start and end with the customer in mind. We earn trust by delivering amazing quality and incredible value with an experience that consistently exceeds expectations.
- It’s All For One (& One For All): Team BP are better together. Trust, integrity, and collaboration are how we build a culture where everyone grows, contributes, and thrives—individually and collectively.
We’re committed to diversity & inclusion
As a business that’s based on fairness and self-worth, our commitment to inclusivity runs through the heart of everything we do. We believe that innovation and creativity come from having a diverse workforce, and are committed to building teams with unique identities, from different backgrounds and with individual perspectives.
We’ve got a long way to go, but here’s how we’re doing as of June 2025:
Employees who identify as female: 69%
Employees from minority ethnic backgrounds: 25%
Employees who identify as living with a disability: 2%
Employees who identify as female in our Product Engineering teams: 24%
Employees who identify as LGBTQIA+: 5%
A bit about our ways of working
We thrive on a high-performance culture where action drives results. At Beauty Pie, we trust our teams to take ownership, move fast, and get the job done.
We operate on a hybrid model, with a minimum of three days in the office each week— with some roles requiring more which will be outlined in the job spec.
This structure fosters collaboration, maintains momentum, and strengthens our team environment while allowing some flexibility based on job responsibilities and business needs. In-person connection is essential to how we work, and we expect teams to be present and engaged. We encourage open discussions during the interview process to align expectations for the role you are applying for.
Your piece of the Beauty Pie:
Life & Balance
- Free Membership to Beauty Pie + discount off our products
- 25 days holiday & your birthday off / 22 vacation days for the US team
- Flexible bank holidays
- Equal leave for all new parents regardless of gender or personal circumstances
Health & Wellbeing
- Private Medical Insurance
- Menopause support
- £2,500 / $2,500 to spend on your fertility journey after 2 years service
- 10 therapy sessions through AXA PPP
So, what are you waiting for? Apply now for a chance to be part of an inspirational, international and talented team.
Beauty Pie is an equal opportunity employer. The company will not unlawfully discriminate on grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or trade union membership.
Please let us know, if you require reasonable adjustments at any point during the application and/or recruitment process.
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Senior Ecommerce Manager employer: Beauty Pie
Contact Detail:
Beauty Pie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Ecommerce Manager
✨Tip Number 1
Familiarise yourself with Beauty Pie's unique business model and values. Understanding how they disrupt the traditional beauty retail space will help you articulate your alignment with their mission during discussions.
✨Tip Number 2
Showcase your experience with major ecommerce platforms like Shopify Plus or Commercetools. Be ready to discuss specific projects where you've optimised site performance or improved conversion rates, as this will resonate well with their needs.
✨Tip Number 3
Prepare to demonstrate your analytical skills by discussing how you've used data to drive decisions in previous roles. Highlight any experience with tools like Google Analytics or Mixpanel, as these are crucial for the role.
✨Tip Number 4
Emphasise your ability to collaborate cross-functionally. Share examples of how you've worked with design, UX, and tech teams to enhance customer journeys, as this is a key aspect of the Senior Ecommerce Manager position.
We think you need these skills to ace Senior Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ecommerce, particularly in senior roles. Emphasise your achievements in driving revenue growth and managing teams, as these are key aspects of the Senior Ecommerce Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the beauty industry and how your values align with those of Beauty Pie. Mention specific experiences that demonstrate your ability to lead cross-functional teams and optimise ecommerce performance.
Showcase Relevant Skills: Highlight your proficiency with major ecommerce platforms and analytics tools. Provide examples of how you've used data to drive decisions and improve site performance, as this is crucial for the role.
Demonstrate Cultural Fit: Beauty Pie values a growth mindset and collaboration. Use your application to illustrate how you embody these values through past experiences, showcasing your ability to work in fast-paced environments and your commitment to inclusivity.
How to prepare for a job interview at Beauty Pie
✨Show Your Commercial Acumen
Demonstrate your strong commercial understanding by discussing specific examples of how you've driven revenue growth in previous roles. Be prepared to share insights from your experience with trading and performance analysis, as this will resonate well with the interviewers.
✨Highlight Cross-Functional Collaboration
Since the role involves working closely with various teams like Design, UX, and Tech, be ready to discuss instances where you've successfully collaborated across departments. Share how you’ve contributed to enhancing customer journeys and optimising site performance.
✨Prepare for Data-Driven Discussions
Familiarise yourself with key analytics tools mentioned in the job description, such as Google Analytics and Mixpanel. Be ready to talk about how you've used data to inform decisions and improve KPIs like traffic and conversion rates in your past roles.
✨Embrace the Beauty Pie Culture
Understand and align with Beauty Pie's values, such as being customer-obsessed and showing a bias for action. During the interview, express how your personal work ethic and mindset fit into their culture, and provide examples that reflect these values in your previous experiences.
