Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers at Barrow-in-Furness Train Station and ensure smooth ticketing operations.
- Company: Join Carlisle Support Services, a leader in security and facilities across the UK.
- Benefits: Enjoy flexible financial support, discounts, and comprehensive health plans.
- Why this job: Make a difference in your community while building a rewarding career in rail.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
Gate‑Line Operator – Wigan Wallgate We have an opportunity for a Gate‑Line Operator based in Wigan Wallgate. The successful candidate will provide a highly visible presence at the station, supporting strategies aimed at reducing ticket‑less travel by ensuring customers possess valid tickets and ensuring Automatic Ticket Gates are operated to the highest standards. As a customer‑facing role there may also be a requirement to provide support to customers who need help, particularly during times of disruption. Delivery of high standards of customer service is therefore a key skill for all of these roles. Responsibilities Operate Automatic Ticket Gates to the highest standards. Ensure customers possess valid tickets. Provide support to customers needing help, especially during disruptions. Represent Carlisle Support Services and the client with a \”can do\” attitude. Maintain a visible, well‑presented presence and wear the uniform provided. Qualifications
Revenue Protection Officer employer: Carlisle Support Services
Contact Detail:
Carlisle Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Protection Officer
✨Tip Number 1
Familiarise yourself with the local area, especially Barrow-in-Furness. Understanding the community and its transport needs can help you connect better with customers and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with the public, being friendly and approachable is key. Consider volunteering or taking part in community events to gain experience.
✨Tip Number 3
Be prepared to discuss how you handle stressful situations. The job requires calmness under pressure, so think of examples from past experiences where you've successfully managed difficult scenarios.
✨Tip Number 4
Show enthusiasm for learning and development. The role offers training opportunities, so express your eagerness to grow within the company and take advantage of the resources available to you.
We think you need these skills to ace Revenue Protection Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. Emphasise skills like punctuality, dependability, and your ability to work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention why you want to work with Carlisle Support Services and how your values align with their commitment to diversity and inclusion.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Revenue Protection Officer role, such as communication, problem-solving, and the ability to remain calm under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Carlisle Support Services
✨Show Your Customer Service Skills
As a Revenue Protection Officer, you'll be interacting with customers regularly. Highlight any previous customer-facing experience you have and demonstrate your ability to remain friendly and approachable, even in challenging situations.
✨Demonstrate Punctuality and Dependability
Given the shift patterns and the importance of being on time, make sure to express your reliability. Share examples from your past where you've shown punctuality and how you manage your time effectively.
✨Emphasise Your Willingness to Learn
The role requires ongoing training, so it's crucial to convey your enthusiasm for learning new skills. Discuss any relevant training or courses you've undertaken and how they have prepared you for this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing incidents. Think through potential scenarios and how you would respond calmly and professionally.
