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For Companies At a Glance
- Tasks: Lead a dynamic team to support individuals in gaining independence.
- Company: Join Voyage Care, a leading organisation dedicated to enhancing lives.
- Benefits: Enjoy flexible pay options, discounts, and enhanced leave benefits.
- Why this job: Make a real difference while growing your career in a supportive environment.
- Qualifications: Experience in care management and a Level 3 in Health & Social Care required.
- Other info: Be part of a friendly team in a welcoming residential service.
Deputy Service Manager – Portswood, Southampton – £15.82 per hour
Working 37.5 hrs a week plus 1 sleep‑in (30 hrs on shift and 7.5 hrs based in the office). This will include working 1 in 4 weekends.
Benefits
- Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
- Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
- Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
- Funded Blue Light Card – hundreds of discounts at high‑street retailers etc.
- 24/7/365 doctor line for our colleagues and their families
- Access to cash plans for our colleagues, which also covers their families
- Enhanced retirement leave
- Long service awards
About the role
Deputy Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Deputy Service Manager to join us in leading our residential service in Portswood, Southampton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
Responsibilities
- Develop and implement person‑centred support plans
- Conduct care needs assessments
- Recruit and induct new colleagues
- Complete supervisions and appraisals
- Perform medication competencies and medication audits
- Attend multidisciplinary meetings and complete reports
- Assist the Registered Manager in the day‑to‑day management of our service
- Oversee a team of support workers and seniors for 30 hrs on shift and 7.5 hrs in office per week
- Participate in the on‑call rota (subject to change)
Qualifications
- Previous experience in a care management role
- Level 3 in Health & Social Care (or currently working towards it)
- Experience working with individuals requiring enhanced support, including behaviours of distress, mental health conditions, autism, forensic histories and trauma survivors
Why choose us?
We embrace people’s differences and encourage you to be you. With the passion to make someone’s life better, we provide the skills and development opportunities for a great career, training from induction onwards, opportunities for promotion, and job security in a sector‑leading organisation.
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
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Deputy Manager employer: Voyage Care
Contact Detail:
Voyage Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the specific needs of the individuals you will be supporting. Understanding autism, mental health challenges, and complex behaviours will not only help you in interviews but also show your genuine commitment to the role.
✨Tip Number 2
Network with current or former employees of Voyage Care. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss your leadership style and how you would manage a team effectively. Think of examples from your past experiences where you successfully led a team or improved care standards.
✨Tip Number 4
Showcase your passion for enhancing the quality of life for others. Be ready to share personal stories or motivations that drive you to work in this field, as this can resonate well with the hiring team.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Deputy Service Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in care management and any specific work with individuals with autism or complex needs. Use examples to demonstrate how you've made a positive impact in similar roles.
Showcase Your Values: The company values passion and dedication. Make sure to convey your commitment to enhancing the quality of life for others in your application. Share personal anecdotes or motivations that reflect these values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Voyage Care
✨Show Your Passion for Care
Make sure to express your genuine passion for enhancing the quality of life for individuals. Share specific examples from your past experiences that highlight your commitment to care management and how you've positively impacted others.
✨Demonstrate Leadership Skills
As a Deputy Service Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in challenging situations.
✨Familiarise Yourself with Relevant Regulations
Brush up on the regulations and best practices in health and social care, especially those related to supporting individuals with autism and complex needs. This knowledge will show your preparedness and understanding of the role's responsibilities.
✨Prepare Questions for the Interviewers
Have a list of thoughtful questions ready to ask during the interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in the role. It shows your interest and engagement with the position.
