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For Companies At a Glance
- Tasks: Lead and manage operations, ensuring high-quality care and compliance.
- Company: Join one of the UK's largest adult social care providers, dedicated to person-centred support.
- Benefits: Enjoy a competitive salary, 25 days leave, enhanced sick pay, and industry-leading training.
- Why this job: Make a real difference in people's lives while thriving in a dynamic, inclusive environment.
- Qualifications: Experience in leadership within social care and a Level 5 Diploma or willingness to pursue.
- Other info: Recognised as one of The Sunday Times Best Places to Work for 2024 & 2025.
The predicted salary is between 27600 - 41400 £ per year.
Location:Leicester, LE18 2BA
Shifts:Full-time, 37.5 hours per week (Monday to Friday, 9am–5pm)
Salary:Up to £34,500 per annum (dependent on experience)
About Us
We are one of the largest adult social care providers in the UK, committed to delivering high-quality, person-centred support that helps individuals lead fulfilling and independent lives. With our Residential, Supported Living, and Complex Care services, we focus on inspiring people to achieve their goals and enhance their life experiences.
Recognised byThe Sunday Times Best Places to Work 2024 & 2025, we foster a dynamic and inclusive environment where our colleagues thrive and grow.
Role Overview
As aService Manager, you’ll play a pivotal role in leading and managing the operations of our services. You will ensure the delivery of high-quality care, create a supportive environment for the people we assist, and maintain effective relationships with families, professionals, and external stakeholders.
You’ll be responsible for overseeing the day-to-day management of our residential and supported living services in Wakefield, ensuring compliance with regulatory standards and fostering a positive and inclusive atmosphere. Your leadership will guide your team to provide person-centred support, enabling people to live independently and with dignity.
Key Responsibilities
- Manage and oversee the day-to-day operations of the service
- Lead, inspire, and develop a dedicated team to provide high-quality care
- Ensure compliance with CQC regulations and internal policies
- Maintain positive relationships with stakeholders, including families and external professionals
- Manage budgets, staffing, and resources efficiently to ensure sustainable performance
- Foster a culture of continuous improvement and high standards of care
- Promote a person-centred approach, ensuring the people we support achieve their personal goals
What We’re Looking For
- Proven experience in a leadership/management role within social care
- Level 5 Diploma in Leadership for Health & Social Care or equivalent (or willingness to work towards it)
- Strong knowledge of CQC regulations and compliance requirements
- Excellent communication and interpersonal skills
- Demonstrated ability to manage budgets, resources, and performance effectively
- Passion for delivering person-centred care and fostering team development
- Full UK driving licence (desirable)
Why Join Us
At our organisation, you’ll have the chance to make a real difference in the lives of the people we support. We offer a competitive salary and a comprehensive benefits package, including:
- Up to £34,500 per annum (depending on experience)
- 25 days of annual leave + bank holidays and birthday off (after one year)
- Enhanced sickness pay and additional holiday days for length of service
- £300 referral bonus for recommending a friend
- Industry-leading training and development opportunities
If you’re an experienced and passionate leader with a commitment to delivering outstanding care, this is the perfect opportunity for you!
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Service Manager (Leicester) employer: ivolve care & support
Contact Detail:
ivolve care & support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Leicester)
✨Tip Number 1
Familiarise yourself with the CQC regulations and compliance requirements. Understanding these standards will not only help you in the interview but also demonstrate your commitment to high-quality care.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and developed teams in previous roles. Highlighting specific achievements can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the social care sector, especially those who have experience in management roles. They can provide insights and may even refer you to opportunities within our organisation.
✨Tip Number 4
Research our organisation's values and recent initiatives. Being able to discuss how your personal values align with ours during the interview will show that you're a great fit for our team.
We think you need these skills to ace Service Manager (Leicester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and management within social care. Emphasise your knowledge of CQC regulations and any specific achievements that demonstrate your ability to manage budgets and resources effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for person-centred care. Mention specific examples from your previous roles that illustrate your leadership skills and how you have inspired teams to deliver high-quality care.
Highlight Relevant Qualifications: Clearly state your Level 5 Diploma in Leadership for Health & Social Care or your willingness to work towards it. This shows your commitment to professional development and aligns with the job requirements.
Showcase Communication Skills: In both your CV and cover letter, highlight your excellent communication and interpersonal skills. Provide examples of how you've maintained positive relationships with stakeholders, families, and external professionals in your previous roles.
How to prepare for a job interview at ivolve care & support
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Demonstrate Leadership Skills
As a Service Manager, showcasing your leadership experience is crucial. Prepare examples from your past roles where you successfully led a team, managed operations, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with CQC Regulations
Since compliance with CQC regulations is a key responsibility, make sure you are well-versed in these standards. Be ready to discuss how you have ensured compliance in previous roles and how you would approach this in the new position.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the Service Manager role. This shows that you are engaged and serious about finding the right fit for both you and the company.
