Service Manager

Service Manager

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team supporting residents facing addiction and homelessness, ensuring high-quality service delivery.
  • Company: Join Social Interest Group, a not-for-profit transforming lives through empowering change across London.
  • Benefits: Enjoy 25 days annual leave, pension contributions, mental health support, and discounts on events.
  • Why this job: Make a real impact in people's lives while working in a supportive and inclusive environment.
  • Qualifications: Previous leadership experience and knowledge of substance misuse are essential; flexibility is key.
  • Other info: This role requires stair access; apply early as the job may close soon.

The predicted salary is between 30000 - 42000 £ per year.

Service ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title:Service Manager

Location:Based in Ealing, West London. Please note that unfortunately, this service does not have step free access.

Salary:£37,500

Shift Pattern:37.5 hours per week Monday to Frida

Do you have the right skills and experience for this role Read on to find out, and make your application.

Please click on the apply button to read the full job description

Service Manager employer: Social Interest Group

At Social Interest Group, we pride ourselves on being an exceptional employer dedicated to empowering individuals facing challenges such as addiction and homelessness. Located in Ealing, West London, our supportive work culture fosters professional growth through comprehensive training and development opportunities, while our commitment to inclusivity ensures that every employee's unique background is valued. With a range of benefits including generous annual leave, mental health support, and a cycle-to-work scheme, we strive to create a rewarding and meaningful workplace for all our staff.
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Contact Detail:

Social Interest Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals dealing with substance misuse and homelessness. Understanding these issues will not only help you connect with the team but also demonstrate your commitment to the role during interviews.

✨Tip Number 2

Highlight any previous leadership experience you have, especially in social care or similar environments. Be prepared to discuss how you've motivated teams and managed complex situations, as this will be crucial for the Service Manager position.

✨Tip Number 3

Research the Social Interest Group's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're a good cultural fit for the organisation.

✨Tip Number 4

Prepare examples of how you've successfully implemented change or improvements in previous roles. This could include enhancing service delivery or developing new processes, which is key for the operational focus of the Service Manager role.

We think you need these skills to ace Service Manager

Leadership Skills
Team Management
Knowledge of Substance Misuse Issues
Risk Management
Financial Management
Contract Management
IT Proficiency
Communication Skills
Empathy and Sensitivity
Problem-Solving Skills
Flexibility and Adaptability
Understanding of Social Marginalisation
Ability to Motivate and Empower Teams
Organisational Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Manager. Familiarise yourself with the challenges faced by residents in temporary housing and how your experience aligns with the role.

Tailor Your CV: Customise your CV to highlight relevant experience in leadership, substance misuse support, and team management. Use specific examples that demonstrate your ability to empower individuals and lead a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals facing addiction and homelessness. Mention your understanding of trauma-informed care and how you can contribute to the organisation's mission.

Highlight Relevant Skills: In your application, emphasise skills such as risk management, financial oversight, and IT proficiency. Make sure to provide examples of how you've successfully used these skills in previous roles.

How to prepare for a job interview at Social Interest Group

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Service Manager, especially in relation to supporting individuals facing addiction and homelessness. Familiarise yourself with the specific challenges these residents face and think about how you can contribute positively.

✨Showcase Leadership Experience

Prepare to discuss your previous leadership roles and how they relate to managing a team in a challenging environment. Highlight any experience you have in motivating teams and achieving service KPIs, as this will be crucial for the role.

✨Demonstrate Empathy and Understanding

Be ready to talk about your understanding of the societal issues surrounding substance misuse and homelessness. Share any personal experiences or insights that demonstrate your empathy and commitment to supporting vulnerable individuals.

✨Prepare Questions

Think of insightful questions to ask during the interview. This could include inquiries about the organisation's approach to trauma-informed care or how they measure success in their services. It shows your genuine interest in the role and the organisation.

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