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For Companies At a Glance
- Tasks: Host live shopping events and create shoppable videos in under 30 seconds.
- Company: Join a dynamic team at CSD, a leader in luxury retail experiences.
- Benefits: Enjoy competitive salary, incentives, and flexible working hours.
- Why this job: Combine your passion for fashion with a fun, fast-paced environment and build lasting customer relationships.
- Qualifications: Must love shopping, be camera-friendly, and have strong customer service skills.
- Other info: No perfect candidate needed; we value optimism and determination!
The predicted salary is between 28800 - 43200 £ per year.
Job Description
About this Role:
As a Live Personal Shopper, you will host shopping events for various video marketplaces. You will be creating shoppable videos in under 30 seconds and hosting live events, allowing you to host these experiences in real-time as you shop. You’ll curate a selection of items daily with luxury retailers in your market, film short videos showcasing the product, build relationships with sales associates and retailers, respond to customer inquiries and coordinate purchase orders with the fulfillment and operations team.
This is an exciting on-air position with a strong sales-focus – you will have monthly quotas to meet with events hosted, items posted and sales achieved. We offer a competitive salary, incentive plan and benefits (full-time).
Responsibilities:
- Much like an influencer, you will build a loyal clientele through follower count on shopping marketplaces and customer service via apps.
- Meet or exceed monthly sales goals as directed by CSD.
- Establish and maintain a high level of customer satisfaction by responding to customer inquiries (pre and post events) through chat via app.
- Develop long lasting relationships with customers that lead to an increase in sales.
- Create and manage your shopping schedule, with regards to in store filming and length of time spent at each location.
- Adhere to quality and quantity standards, as directed by your manager. Shoppers are expected to host on average 5-7 events per week, with an average of 50-75 products per event. The specific targets of events and products at any given time will be directed by management.
- Ensure accuracy and quality of products received for fulfillment purposes.
- Work cross-functionally to ensure successful completion and execution of events and order fulfilment.
Qualifications
- Strong passion for shopping, fashion, style and luxury goods.
- Comfortable in front of the camera (on screen personality)
- Strong product knowledge in the luxury space as well as trends
- As a predominately iOS platform, an iPhone is required
- Ability to work a flexible schedule including evenings, weekends and holiday availability if needed.
- Strong customer service skills.
- Able to adapt quickly in an ever-changing start-up environment.
- Experience in retail, sales, fashion and entertainment is a PLUS.
CSD is an equal opportunity employer. We are committed to creating an inclusive and welcoming environment for every person who walks through our doors. All employment is decided on the basis of qualifications, merit, and business need. CSD celebrates and embraces diversity.
There's no such thing as a 'perfect' candidate. We're looking for an optimist with grit and determination, who is excited to face the challenges of a fast paced role. CSD is the type of company where you can grow, and we encourage you to apply to us even if you don't 100% match the exact job description.
Contact Detail:
CSD.Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live Personal Shopper
✨Tip Number 1
Familiarise yourself with the latest trends in luxury fashion and shopping. Being knowledgeable about current styles and popular products will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Practice your on-camera presence by recording yourself while discussing various products. This will help you become more comfortable in front of the camera, which is crucial for a Live Personal Shopper role.
✨Tip Number 3
Network with professionals in the retail and fashion industry. Building relationships with sales associates and retailers can give you insights into the job and may even lead to referrals.
✨Tip Number 4
Be prepared to showcase your customer service skills. Think of examples from your past experiences where you successfully handled customer inquiries or built strong client relationships, as these will be key in this role.
We think you need these skills to ace Live Personal Shopper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, sales, or fashion. Emphasise any previous roles where you interacted with customers or hosted events, as this will show your suitability for the Live Personal Shopper position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for shopping and luxury goods. Mention your comfort in front of the camera and any experience you have with live events or social media. This is your chance to showcase your personality and enthusiasm for the role.
Showcase Your Product Knowledge: If you have specific knowledge about luxury brands or current fashion trends, include this in your application. You could even mention particular products or brands you love, demonstrating your genuine interest in the industry.
Highlight Customer Service Skills: Since customer service is key in this role, provide examples of how you've successfully managed customer inquiries or built relationships in past positions. This will help illustrate your ability to meet the expectations of the Live Personal Shopper role.
How to prepare for a job interview at CSD.Shop
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for shopping, fashion, and luxury goods during the interview. Share personal experiences or stories that highlight your love for these areas, as this role requires a genuine passion.
✨Demonstrate Your On-Screen Presence
Since you'll be hosting live events, it's crucial to showcase your comfort in front of the camera. Practice speaking clearly and confidently about products, and consider doing mock presentations to prepare for the interview.
✨Highlight Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or built relationships in previous roles. This will show your potential employer that you can maintain high customer satisfaction, which is key for this position.
✨Be Ready for Flexibility
This role requires a flexible schedule, so be prepared to discuss your availability. Mention any experience you have working in fast-paced environments and your ability to adapt to changing situations, as this will demonstrate your readiness for the challenges ahead.
