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- Tasks: As a Sales Support Manager, you'll handle customer service, resource management, and event coordination.
- Company: Join STL, a leader in business training since 1992, located at Limehouse Marina, Canary Wharf.
- Benefits: Enjoy hybrid working, competitive salary, and top-notch training in a supportive environment.
- Why this job: This role offers growth opportunities and a chance to make a real impact in a dynamic team.
- Qualifications: Management experience is a plus; strong communication and multitasking skills are essential.
- Other info: Work in a stunning office with Thames views and easy access to transport.
The predicted salary is between 29000 - 46000 £ per year.
Sales Support Manager
£34k to £40k negotiable per annum PAYE, negotiable based on experience
Full-time, permanent, 9 am-5 pm
Hybrid working, London E14
Are you frustrated in your current role, been overpromised to and under-delivered, seeking a new challenge and growth opportunity? Look no further!
Ready for a fresh start and eager to break free from your current constraints? We\’re searching for a reliable Sales Support Manager to join our learning and development solutions company, nestled at Limehouse Marina, Canary Wharf, London (E14). With stunning Thames views and easy DLR and c2c access, our office is both inspiring and convenient.
In this pivotal role, you\’ll collaborate closely with key stakeholders, delivering top-notch solutions to our esteemed client base. This is more than a job; it\’s a growth opportunity with a path to senior management.
As a Sales Support Manager, you\’ll handle customer service, resource management, and event coordination, supported by your excellent organisational and administrative skills. Ideally, you have experience in a similar fast-paced role.
We seek a professional ready to grow their career. You must work both independently and as part of our dynamic team.
Our culture supports you with top-notch training.
STL, a leader in business training since 1992, offers stability and a rewarding work environment. Our client base ranges from FTSE 100/Fortune 500 to SMEs and public and third sectors.
Role:
– Liaise between sales, training, and clients for training delivery.
– Respond swiftly to internal and external inquiries.
– Resolve complex customer issues.
– Coordinate resources for training events.
– Assess customer feedback and escalate issues proactively.
– Collaborate on commercial priorities.
– Support the sales process.
Responsibilities:
– Handle daily administrative tasks, including order processing and customer onboarding.
– Manage training logistics and company events.
– Oversee training schedules and reporting.
– Manage call handling and customer inquiries.
– Utilise reporting tools effectively.
– Supporting the training team.
Requirements:
– Management experience is advantageous.
– Strong prioritisation and multitasking skills.
– Be coachable, open and willing to grow whilst taking on additional responsibilities on your development path.
– Strong communicator.
– Proficiency in MS Office and CRM systems.
– Excellent phone etiquette and rapport-building skills.
– Eligibility to work in the UK.
Ready to leave frustration behind and embrace a challenging role that values your abilities? Apply now for the Sales Support Manager position.
At STL, we\’re committed to excellence and continuous improvement. Join us on this exciting journey towards professional and personal fulfilment.
Sales Support Manager employer: -STL-
Contact Detail:
-STL- Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Manager
✨Tip Number 1
Research STL and its training solutions thoroughly. Understanding our company culture, values, and the specific services we offer will help you tailor your approach during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of STL on platforms like LinkedIn. They can provide valuable insights into the company’s work environment and expectations, which can help you prepare better for your discussions with us.
✨Tip Number 3
Prepare examples from your past experiences that showcase your organisational and administrative skills. Highlight situations where you successfully managed multiple tasks or resolved complex customer issues, as these are key aspects of the Sales Support Manager role.
✨Tip Number 4
Familiarise yourself with common CRM systems and reporting tools. Being able to discuss your proficiency in these areas will demonstrate your readiness to hit the ground running and support our sales process effectively.
We think you need these skills to ace Sales Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer service, and event coordination. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities listed, such as managing training logistics or resolving customer issues.
Highlight Your Skills: Emphasize your strong organisational and administrative skills, as well as your proficiency in MS Office and CRM systems. Provide examples of how you've successfully managed multiple tasks in a fast-paced environment.
Show Your Growth Mindset: In your application, express your eagerness to learn and grow within the company. Highlight any past experiences where you took on additional responsibilities or adapted to new challenges.
How to prepare for a job interview at -STL-
✨Show Your Organisational Skills
As a Sales Support Manager, you'll need to demonstrate your excellent organisational abilities. Prepare examples of how you've successfully managed multiple tasks or events in the past, showcasing your ability to prioritise and multitask effectively.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you handle customer inquiries and resolve issues, as well as your experience in liaising between different teams.
✨Highlight Your Experience with CRM Systems
Familiarity with CRM systems is essential. Be prepared to discuss your experience with these tools, including how you've used them to manage customer relationships and support sales processes in previous roles.
✨Demonstrate Your Willingness to Learn
The company values growth and development. Share examples of how you've embraced new challenges in your career and express your eagerness to take on additional responsibilities as you grow within the role.
