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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced Drive Thru environment, ensuring top-notch service and profitability.
- Company: Join Five Guys, a family-run burger restaurant known for fresh ingredients and a fun work culture.
- Benefits: Enjoy a 30% bonus scheme, free meals, 33 days holiday, and private medical cover.
- Why this job: Be part of a vibrant team, develop your leadership skills, and grow your career in a supportive environment.
- Qualifications: Experience in QSR and Drive Thru management is essential; strong leadership and customer service skills are a must.
- Other info: Participate in exciting team events and competitions while enjoying perks like employee discounts and wellbeing support.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
We're opening a brand new Drive Thru at the Coventry Arena, which means we are growing our family. The ideal General Manager would have experience working in a Drive Thru and be used to working in a fast-paced QSR environment that is exposed to high-volume sales and a large team. You need to be adaptable when it comes to people and customers, and be driven to deliver great results. Burgers & Fries and Incredible Careers!We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.REWARDS
- An achievable 30% bonus scheme – paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonus's
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions – Fry Cup and Olympics
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- Five Guys isn't just a job – it can be a career!
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us
General Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the fast-food industry, especially with those who have experience in QSR environments. Building connections can provide insights into the role and may even lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure situations. Highlighting your hands-on leadership skills will demonstrate your capability to thrive in a fast-paced environment like Five Guys.
✨Tip Number 4
Showcase your adaptability by sharing experiences where you've had to pivot quickly in response to customer needs or operational challenges. This will illustrate your ability to maintain excellent service standards under pressure.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced QSR environments, particularly any roles you've held in Drive Thru settings. Emphasise your leadership skills and ability to manage large teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of their values. Mention specific examples of how you've successfully led teams and improved customer service in previous roles.
Highlight Achievements: In both your CV and cover letter, include quantifiable achievements such as sales growth, team development, or successful project management. This will demonstrate your capability to drive results.
Show Enthusiasm for the Role: Convey your enthusiasm for the General Manager position and the Five Guys culture. Make it clear that you are excited about the opportunity to lead a new Drive Thru and contribute to the company's success.
How to prepare for a job interview at Five Guys
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Five Guys and its values during the interview. Share why you love their approach to food and customer service, and how that aligns with your own work ethic.
✨Demonstrate Leadership Experience
Be prepared to discuss your previous leadership roles, especially in fast-paced environments. Highlight specific examples where you successfully managed a team, improved performance, or resolved conflicts.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the role, such as P&L management and sales optimisation. Be ready to discuss how you would drive sales while controlling costs effectively.
✨Prepare for Situational Questions
Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you had to think on your feet or adapt to changing circumstances, particularly in a high-volume setting.
