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- Tasks: As a General Builder, you'll handle various maintenance tasks and ensure top-notch customer service.
- Company: Join a dynamic team serving the Fylde Coast community with a focus on quality and responsiveness.
- Benefits: Enjoy a competitive salary, with potential increases after your probation, plus a full-time schedule.
- Why this job: This role offers hands-on experience, a chance to make a difference, and a supportive work culture.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Full-time position with a 39-hour work week, perfect for those looking to build a career.
The predicted salary is between 30632 - 32245 £ per year.
Job Description
General Builder
Fylde Coast
Starting salary £30,632, increasing to £32,245 upon successful completion of 6 month probation
Permanent, Fulltime
You will deliver a wide range of responsive maintenance activities to a diverse customer base and deliver excellent customer service.
- Starting salary £30,632 rising to £32,245 on successful completion of 6 month probation period
- Fylde Coast
- 39 hour week, working hours 8am-4:30pm Monday -Thursday & 8am-3:30pm on Friday
- Start at 26 days annual leave, increasing up to 30 days plus bank holidays
- Van, Fuel card, Uniform & Tools provided
- Key must haves – full clean driving licence, experience in the built environment
What you'll be doing
- You will undertake the correct diagnosis and method of responsive maintenance to achieve a ‘first time fix’ and outstanding customer satisfaction
- You will contribute to and use the criteria and scope for responsive repairs to maximise use of the available expenditure
- You will contribute to and use the relevant mobile working solution for job allocation, data transfer and collection
- You will adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 8.00am – 6.00pm) and an out of hours service at all other times
- You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing Great Places Housing Group
- You will follow the Group’s equal opportunities policies and practices and promote cultural diversity across all aspects of the team’s work.
- You will undertake and contribute to a competence based framework through specific training and development initiatives
What you'll need
- NVQ level 2 is desirable however not essential, or equivalent recognised competency in Bricklaying/General Building
- At least three years in the built environment, across multi-trades
- Evidence of delivering first class customer service in responsive maintenance
- Ability to complete tasks in an accurate and timely manner when working under pressure
- Organisation and ability to time-manage work load
What we need from you
- A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
- A passion to advocate on behalf of people and communities
- A commitment to work in partnership with others for the benefit of Great Places
- A commitment to continuous learning and improvement
- Ability to work flexibly and when needed outside normal working hours to ensure service continuity
- An ability to work in uncertainty.
- To be professional and work with integrity, inclusivity and respect for diversity
What we give you in return for your hard work and commitment
- Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)
- WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
- The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
- Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days Bank Holidays
- Lottery ¦ Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50
- Savings Club ¦ You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.
For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by Great Places.
General Builder employer: Great Places Housing Association
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Builder
✨Tip Number 1
Familiarise yourself with the specific maintenance activities that are common in the Fylde Coast area. Understanding local building regulations and customer expectations can give you an edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled client interactions in the past. This role emphasises excellent customer service, so be ready to discuss your approach.
✨Tip Number 3
Network with other builders or tradespeople in the Fylde Coast area. They might have insights into the company culture or tips on what the hiring managers value most in candidates.
✨Tip Number 4
Research StudySmarter and our values. Being able to articulate how your personal work ethic aligns with our mission can make a strong impression during the interview process.
We think you need these skills to ace General Builder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a General Builder. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Craft a Strong CV: Create a CV that showcases your experience in maintenance activities and customer service. Use bullet points to make it easy to read, and include specific examples of past work that demonstrate your capabilities as a builder.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work as a General Builder and how your skills can contribute to their team. Be sure to personalise it for the specific position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the building trade.
How to prepare for a job interview at Great Places Housing Association
✨Know Your Trade
Make sure you brush up on your general building skills and knowledge. Be prepared to discuss specific techniques, tools, and materials you’ve worked with in the past. This shows your expertise and passion for the job.
✨Customer Service Focus
Since the role involves delivering excellent customer service, think of examples where you've gone above and beyond for a client. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Flexibility
The job requires a wide range of maintenance activities, so be prepared to discuss your adaptability. Share experiences where you successfully tackled unexpected challenges or learned new skills quickly.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future projects. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
