At a Glance
- Tasks: Lead and inspire teams while managing daily operations in a vibrant burger restaurant.
- Company: Join Five Guys, a family-run burger joint known for fresh ingredients and a fun atmosphere since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to wellbeing support.
- Why this job: Be part of a culture that values growth, teamwork, and delivering perfect burgers and fries.
- Qualifications: Hands-on leadership experience and a passion for customer service are essential.
- Other info: Opportunities for career advancement and participation in exciting team events await you!
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Burgers & Fries and Incredible Careers!We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.Our Bench General Manager are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers.REWARDS
- An achievable 20% bonus scheme – paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonus's
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions – Fry Cup and Olympics
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- Five Guys isn't just a job – it can be a career!
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us
Bench General Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bench General Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current employees or managers at Five Guys. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your role.
✨Tip Number 3
Demonstrate your leadership skills in practical scenarios. Think of examples from your past experiences where you've successfully led a team or improved operations, as these will resonate well with the hiring managers.
✨Tip Number 4
Showcase your passion for the food industry and customer service. Being enthusiastic about burgers and fries, along with a genuine interest in creating a positive dining experience, will set you apart from other candidates.
We think you need these skills to ace Bench General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bench General Manager. Familiarise yourself with the company's values and how they align with your own leadership style.
Tailor Your CV: Highlight relevant experience in your CV that showcases your leadership skills, customer service excellence, and ability to manage day-to-day operations. Use specific examples that demonstrate your success in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your passion for delivering excellent customer service and how you embody the company's values. Be sure to explain why you are the perfect fit for the Bench General Manager position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Five Guys
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to quality ingredients and customer service. This will help you demonstrate your alignment with their culture during the interview.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and ability to motivate others.
✨Discuss Financial Acumen
Be ready to talk about your experience with P&L management. Discuss how you've driven sales while controlling costs in previous roles. This will show that you understand the financial aspects of running a restaurant and can contribute to its profitability.
✨Emphasise Customer Service Excellence
Five Guys prides itself on exceptional customer service. Prepare to discuss how you've ensured high levels of customer satisfaction in your previous roles. Share specific examples of how you've gone above and beyond to create a positive experience for customers.