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- Tasks: Manage reception duties, handle calls, and assist visitors with a friendly approach.
- Company: Join DSTL, a leading facilities management company serving diverse clients since 1987.
- Benefits: Enjoy flexible leave, healthcare perks, discounts, and a free bus service from Salisbury.
- Why this job: Be part of a welcoming team that values diversity and offers career development opportunities.
- Qualifications: Strong communication skills, IT literacy, and UK residency for security clearance required.
- Other info: Employees must wear approved workwear; we support an inclusive recruitment process.
The predicted salary is between 19600 - 29100 £ per year.
Job Title: Receptionist
Salary: £24,637.57 per annum
Position Type: Permanent
Type of Employment: Full Time
Hours: 37.5 hours per week (06:30-16:30 hours)
Location: Defence Science & Technology Laboratory (DSTL), Porton Down, Winterslow Road, Porton Down, Wiltshire, England, SP4 0JQ
Job Description
We are seeking a professional, welcoming, and experienced Receptionist to join DSTL Porton Down. You will perform reception, administration, and secretarial duties efficiently, facilitating the flow of personnel, contractors, and visitors by managing security access and clearances at the main reception. Maintaining a tidy reception area and providing courteous service are essential, along with handling calls and emails promptly.
Responsibilities include managing documentation, opening and closing the building, maintaining security, managing visitor queries, issuing passes, assisting with emergencies, and acting as an escort during busy times.
Candidate Requirements
- Friendly and approachable with professional demeanor
- Strong communication and interpersonal skills
- IT literacy
- Ability to prioritize and work efficiently to deadlines
- MOD security clearance and DBS Standard are required
- Residency in the UK for at least 3 years (Counter Terrorist Check), 5 years (Security Clearance), or 10 years (Developed Vetting)
- UK National for Developed Vetting
Additional Information
Employees must wear approved company workwear. We promote diversity and inclusion, offering various employee networks and benefits including flexible leave, healthcare, financial wellbeing schemes, discounts, career development, and community engagement opportunities. A free bus service from Salisbury Rail Station is available.
Benefits include virtual GP, Salary Finance, extra holiday purchase, critical illness insurance, dental and tech purchases, high street discounts, cycle-to-work scheme, life cover, pension contributions, share plans, and employee recognition schemes.
We are committed to an inclusive recruitment process. Please inform us of any reasonable adjustments needed during application.
Join our team and be part of a leading facilities management and professional services company serving diverse clients since 1987. Apply now and help us make a difference!
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Receptionist employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Defence Science & Technology Laboratory (DSTL) and its mission. Understanding their work will help you demonstrate your enthusiasm for the role and how you can contribute to their objectives during any interviews.
✨Tip Number 2
Practice your communication skills, as they are crucial for a Receptionist role. Consider role-playing scenarios where you handle visitor queries or manage phone calls to build your confidence and ensure you present yourself professionally.
✨Tip Number 3
Highlight your IT literacy by being familiar with common office software and tools. If you have experience with specific systems used in reception or administration, be ready to discuss these in detail to show your readiness for the job.
✨Tip Number 4
Since security clearance is a requirement, ensure you have all necessary documentation ready and understand the process involved. Being proactive about this can set you apart from other candidates who may not be as prepared.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception, administration, and customer service. Emphasise your strong communication skills and IT literacy, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly and approachable nature. Mention specific examples of how you've managed visitor queries or handled calls in previous roles to demonstrate your suitability.
Highlight Security Clearance: Since MOD security clearance is required, clearly state your eligibility or current status regarding security checks in your application. This will show you understand the importance of security in this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Show Your Professional Demeanour
As a Receptionist, your first impression is crucial. Dress smartly and maintain a friendly yet professional attitude throughout the interview. This will demonstrate that you understand the importance of representing the company well.
✨Highlight Your Communication Skills
Strong communication is key for this role. Be prepared to discuss examples of how you've effectively handled calls, emails, and visitor queries in previous positions. This will showcase your ability to manage the flow of information smoothly.
✨Demonstrate IT Literacy
Since you'll be using various software and systems, be ready to talk about your IT skills. Mention any specific tools or software you've used in past roles, and if possible, provide examples of how you've used technology to improve efficiency.
✨Prepare for Security Clearance Questions
Given the nature of the job, expect questions regarding security protocols and your eligibility for MOD security clearance. Familiarise yourself with the requirements and be honest about your background to build trust with the interviewer.
