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- Tasks: Deliver exceptional customer experiences and support frame selection.
- Company: Join Cubitts, a pioneer in transforming the optical industry for better spectacles.
- Benefits: Enjoy complimentary spectacles, discounts, paid time off, and health subscriptions.
- Why this job: Be part of a mission to innovate eyewear while working in an inclusive, diverse culture.
- Qualifications: 1 year retail experience; excellent communication and organisational skills required.
- Other info: Part-time role with flexible hours, including weekends, at Spitalfields.
40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.
The most important characteristic for anyone joining us is an alignment to our core values. You will be the type of person that always looks to improve things by finding a way that is simpler or simply better (Pioneer). You will be someone that takes pride in their work, always doing it properly even when you’re exhausted (Proud). And you will do all of this without ego, staying humble, accessible and empathetic (For All).
Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.
The role:
- Delivering exceptional customer experience
- To support dispensing activities
- Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
- Support customers with the best lens and frame selection, delivering perfectly fitting frames
Who you are:
- Aligned to and inspire our Company Brand Values
- 1 year retail experience
- You show great initiative, positivity, and patience
- An excellent communicator, both written and verbal
- You thrive in a busy environment, enjoy responsibility and take pride in what you do
- You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
- Passionate about sustainability, reducing waste and protecting the environment
- A genuine passion for spectacles, including their design and history
- You work in a way that’s aligned with our core values
Values
Pioneers
- Proactively embraces innovation, takes initiative, and remains positive while continuously learning and adapting to challenges.
Proud
- Takes pride in consistently delivering high-quality work, striving for excellence, and inspiring others by going above and beyond.
For all
- Humble, empathetic, and team-oriented, they prioritise shared goals, communicate openly, support others beyond their role, and celebrate the strengths of those around them.
Some nice things you’ll get
- Complimentary spectacles, eye examinations and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Aviva life assurance and Digicare+
- Subscription to Champion Health
- Unlimited You Can Now Business Skills Training
At Cubitts we are committed to fostering a diverse, inclusive, and welcoming community where employees, customers, and partners all feel respected, valued, and empowered to be their authentic selves.
We celebrate diversity in all its forms and recognise that different perspectives, backgrounds, and experiences enrich our community. Inclusion is at the heart of our operations, we work actively to remove barriers, ensure equitable opportunities, and create a space where everyone belongs.
Contract
- Type: Permanent, Part Time 16 hours, including weekends.
- Location: Cubitts Spitalfields
- Salary: £13.85 per hour
- Job grade: Associate Lvl 1
#J-18808-Ljbffr
Optical Assistant Part Time - Spitalfields employer: Cubitts
Contact Detail:
Cubitts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant Part Time - Spitalfields
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and the history of spectacles. This knowledge will not only help you during interviews but also demonstrate your genuine passion for the industry, which is crucial for us at StudySmarter.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've delivered exceptional experiences in previous roles. We value candidates who can communicate effectively and handle busy environments with ease.
✨Tip Number 3
Align your personal values with ours by reflecting on how you embody the principles of being a Pioneer, Proud, and For All. Be ready to discuss specific instances where you've demonstrated these traits in your work.
✨Tip Number 4
Network with current or former employees of Cubitts to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the selection process.
We think you need these skills to ace Optical Assistant Part Time - Spitalfields
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Cubitts' core values: Pioneer, Proud, and For All. Reflect on how your personal values align with theirs and be prepared to demonstrate this in your application.
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your communication skills. Emphasise any previous roles where you demonstrated initiative, attention to detail, and a passion for customer service.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your genuine passion for spectacles and the optical industry. Use specific examples to illustrate how you embody the company's values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your pride in your work.
How to prepare for a job interview at Cubitts
✨Show Your Passion for Spectacles
Make sure to express your genuine interest in spectacles, their design, and history during the interview. This role requires a passion for the product, so sharing your thoughts on how you appreciate eyewear can set you apart.
✨Align with Company Values
Familiarise yourself with the company's core values: Pioneer, Proud, and For All. Be prepared to discuss how your personal values align with these and provide examples from your past experiences that demonstrate this alignment.
✨Demonstrate Exceptional Customer Service Skills
Since delivering an exceptional customer experience is key, think of specific instances where you've gone above and beyond for a customer. Highlight your communication skills and ability to handle busy environments with positivity.
✨Prepare for Product Knowledge Questions
Brush up on your knowledge of lenses and frames, especially those offered by Cubitts. Be ready to explain features and benefits, as well as how you would assist customers in selecting the best options for their needs.
