At a Glance
- Tasks: Assist customers, take orders, and prepare food while ensuring hygiene standards.
- Company: Join a vibrant team dedicated to delivering excellent food experiences.
- Benefits: Enjoy 31 days annual leave, discounts, and a cycle-to-work scheme.
- Why this job: Perfect for food lovers wanting to develop skills in a supportive environment.
- Qualifications: Experience in food service and strong communication skills are essential.
- Other info: Work Monday to Friday, 7am-2:30pm, with opportunities for training and development.
Role Purpose
To assist in the excellent customer service delivery and experience of the Canteen, promoting the food offering, whilst complying with relevant food safety and hygiene standards.
Role Requirements
- Efficiently and pleasantly take customer orders.
- Provide guidance and recommendations on products (how to cook, type of cuts etc).
- Process orders through till correctly.
- Restock service and pre-prepared counters with products as required.
- Undertake stock checks and rotations as required.
- Complete opening and closing procedures of the canteen.
- Complete and maintain hygiene standards and processes for service counters and food preparation areas.
- Undertake food preparation duties as required.
- Ensure all food preparation is carried out in accordance with food hygiene procedures.
- Prepare food to required standards checking for taste, presentation, and quality.
- Maintain relevant hygiene and food safety records.
- Minimize product wastage.
- Any other duties as required by management and within the competency of the post holder.
Working hours: Monday to Friday 7am-2:30pm
- Commitment to Company Values; Passion for food, Ambition, Responsibility and Teamwork
- Passion for Food at forefront of day-to-day performance
- Ambition to develop self to achieve personal and business goals
- Responsibility for positive contribution to business
- Team Work across all levels, departments and teams, willing to go the extra mile
- Experience in food-based customer service
- Good interpersonal, communication, and negotiating skills essential
- Commitment to good practice and hygiene
- Manual handling ability and awareness
- Communicates well with multi-nationals on all levels
- Ability to multitask and work under own initiative to deliver to deadlines
- Relationship builder
- Strong team player
- Numeracy skills
- 31 days annual leave per year (after probation)
- 25% Discount in our Butcher Shop
- Subsidised canteen
- Values awards program
- Refer a friend scheme
- Employee assistance program
- Cycle to work scheme
- Discount on products
- Pension plans
- Life assurance
- Training and development
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Canteen Assistant employer: Kepak Group
Contact Detail:
Kepak Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Canteen Assistant
✨Tip Number 1
Familiarise yourself with food safety and hygiene standards, as these are crucial for the Canteen Assistant role. Being knowledgeable about these practices will not only help you in the job but also impress us during the interview.
✨Tip Number 2
Show your passion for food by being prepared to discuss your favourite dishes or cooking techniques. This enthusiasm can set you apart from other candidates and demonstrate that you align with our company values.
✨Tip Number 3
Practice your customer service skills by engaging with friends or family in a mock order-taking scenario. This will help you feel more comfortable and confident when interacting with customers in the canteen.
✨Tip Number 4
Highlight any previous experience in food-based customer service during your conversations with us. Sharing specific examples of how you've handled customer interactions can showcase your interpersonal skills and make a strong impression.
We think you need these skills to ace Canteen Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Canteen Assistant position. Tailor your application to highlight relevant experience in food-based customer service and teamwork.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service, food preparation, and any relevant skills such as communication and multitasking. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and commitment to excellent customer service. Mention specific examples of how you've demonstrated teamwork and responsibility in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Kepak Group
✨Show Your Passion for Food
Make sure to express your enthusiasm for food during the interview. Share any relevant experiences or stories that highlight your love for cooking or serving food, as this aligns with the company's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss how you handle difficult situations and ensure a positive experience for customers, as this is crucial for the role.
✨Understand Food Safety Standards
Familiarise yourself with basic food hygiene and safety standards. You might be asked about these during the interview, so showing that you understand their importance will demonstrate your commitment to maintaining high standards.
✨Highlight Teamwork Experience
Since teamwork is essential for this role, think of instances where you've successfully worked as part of a team. Be prepared to discuss how you contribute to a positive team environment and support your colleagues.