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- Tasks: Join us as a Night Receptionist, handling guest requests and night audit tasks.
- Company: Be part of Hotel Co 51, a fast-growing hotel operator with exciting brands like Courtyard by Marriott.
- Benefits: Enjoy a competitive salary, training opportunities, and special room rates at Marriott hotels worldwide.
- Why this job: Experience a vibrant work culture while providing exceptional service to diverse guests every night.
- Qualifications: Previous experience as a Night Receptionist and proficiency in technology, especially Opera PMS, required.
- Other info: Flexible night shifts in a dynamic team environment await you!
Full-Time contract only
Gross hourly salary – 13.07 GBP + amazing benefits!
Are we looking for YOU?!
As a Night Receptionist in Courtyard by Marriott Glasgow SEC you will be responsible for the preparation and disposition of all Night Audit work as well as all Front Office functions during the overnight shift. You will be a member of a great team where everyone is just as important as the other.
- You will be responding to every guest’s requests including concierge requests.
- You will meet different guest every day and you will have an exciting time.
- You need to provide a personal and friendly service to our guests.
- You are service minded and your focus is on the guest experience.
- You have knowledge of accounting principles
- You have an eye for details
- You are a team player
- You have great energy and you are a people person
- You are flexible and positive
- You have experience from working as a Night Receptionist before
- You are good with technology and you´ve been working with Opera (PMS) before
- You speak and write fluently English and preferably a second language
The front desk is open 24/7 and you will be working in night shifts.
Other Benefits
- Training and development opportunities
- Social activities
- Special room rates at Marriott hotels worldwide for you, your family and your friends with the Marriott Explore Rate Program
Hotel Co 51
Hotel Co. 51 is a fast-growing, European hotel operator of Moxy Hotels, Courtyard By Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020 to support development and operations for the new hotel openings, it is currently operating 35+ properties in 8 countries (The Netherlands, France, UK, Belgium, Germany, Italy, Denmark and Poland) and expanding its reach with new properties in key markets. The company´s pipeline includes hotels in European strategic cities and airports. To learn more about Hotel Co 51, visit hotelco51.com.
Courtyard by Marriott is the hotel brand of choice for trailblazing guests who are inspired by a passion to do great things. With more than 1,200 locations in 60 countries and territories, Courtyard is passionate about empowering its guests and serving the needs of travelers everywhere, no matter the purpose of their trip. Its thoughtfully designed guestrooms provide an elevated experience to relax and recharge, complete with plush bedding and flexible workspaces. Guests are able to work, eat well, connect, and be at their best to keep moving forward to succeed. Courtyard is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit MarriottBonvoy.com. For more information or reservations, visit courtyard.marriott.com, become a fan on Facebook or follow @CourtyardHotels on Twitter.
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoyâ„¢, its highly-awarded travel program.
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Night Receptionist - Courtyard by Marriott Glasgow SEC employer: Hotel Co 51
Contact Detail:
Hotel Co 51 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist - Courtyard by Marriott Glasgow SEC
✨Tip Number 1
Familiarise yourself with the Courtyard by Marriott brand and its values. Understanding their commitment to guest experience will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight your previous experience as a Night Receptionist or in similar roles. Be ready to discuss specific situations where you provided excellent customer service or handled challenging guest requests, as this will demonstrate your capability for the role.
✨Tip Number 3
Brush up on your knowledge of accounting principles and the Opera PMS system. Being able to confidently discuss your technical skills and how they relate to the night audit process will set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your flexibility and positive attitude during the interview. Since the role involves working night shifts, emphasising your adaptability and enthusiasm for providing a great guest experience will resonate well with the hiring team.
We think you need these skills to ace Night Receptionist - Courtyard by Marriott Glasgow SEC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Night Receptionist. Emphasise your customer service skills, attention to detail, and any previous roles that involved night shifts or front office functions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Courtyard by Marriott Glasgow SEC. Mention your familiarity with accounting principles and technology, particularly Opera (PMS), and how you can contribute to the guest experience.
Highlight Language Skills: If you speak a second language, be sure to mention it in your application. This can set you apart from other candidates and is particularly valuable in a hospitality setting.
Showcase Flexibility and Team Spirit: In your application, illustrate your ability to work flexible hours and your experience as a team player. Use specific examples to demonstrate how you've contributed positively to a team environment in past roles.
How to prepare for a job interview at Hotel Co 51
✨Show Your People Skills
As a Night Receptionist, you'll be interacting with guests from all walks of life. Make sure to highlight your experience in providing personal and friendly service. Share specific examples of how you've gone above and beyond to ensure a great guest experience.
✨Demonstrate Attention to Detail
The role requires a keen eye for detail, especially when it comes to the Night Audit work. Be prepared to discuss how you manage tasks meticulously and ensure accuracy in your work. Mention any relevant experience that showcases your ability to handle accounting principles.
✨Familiarise Yourself with Technology
Proficiency in technology, particularly Opera (PMS), is essential. If you have experience with this system or similar software, be ready to talk about it. If not, consider doing a bit of research to understand its functionalities and how it aids in front office operations.
✨Emphasise Flexibility and Positivity
Working night shifts can be challenging, so it's important to convey your flexibility and positive attitude. Share instances where you've adapted to changing situations or maintained a cheerful demeanour under pressure, as this will resonate well with the interviewers.
