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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Vodafone, one of Britain's most loved brands, in a vibrant retail environment.
- Benefits: Enjoy competitive pay, bonuses, and a fun, diverse team atmosphere.
- Why this job: Be part of a supportive culture that values your growth and development.
- Qualifications: Experience in retail management and a passion for technology is essential.
- Other info: This role offers opportunities for career progression within a leading brand.
The predicted salary is between 30000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Location: Luton The Mall
Salary: Real Living Wage + bonus
Hours: 40 hours per week
Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.
At Vodafone UK Retail it\’s our job to help customers get the most out of their tech, tech that\’s here to change every day. Be at the forefront of one of Britain\’s best-loved brands and feel unlimited, just like our services and benefits!
Please note if your application is successful your personal details and application will be shared with our Franchise Partner.
What will you be doing?
When a customer enters your store, they will get that Vodafone feeling – a sense that they\’re welcomed, valued, and have a friendly expert by their side who can advise them on our great products and services. Leading and supporting established teams, you will be an exceptional leader of people and have great coaching skills. Ideally, you will have a sales background with a track record in meeting and exceeding KPIs. Numbers focused you will be able to drive sales through your people and be able to take a holistic view to the business.
Key Responsibilities:
- Lead and motivate the store team to meet and exceed sales, service, and performance targets
- Deliver expert knowledge of telecom products and services including mobile plans, broadband packages, and smart devices
- Maintain high standards of visual merchandising, in-store displays, and promotional materials
- Oversee day-to-day operations including stock control, scheduling, and cash handling
- Ensure compliance with company policies, health and safety, and regulatory requirements
- Analyse store performance metrics and implement strategies to drive customer acquisition and retention
- Provide hands-on coaching and development to ensure a knowledgeable, confident sales team
Who are we looking for?
Strong operational experience combined with energy and engagement with your teams and customers will enable you to thrive in this role. It can be a demanding role but for the right person, it\’s an amazing opportunity to progress themselves within one of the UK\’s most valuable brands.
- Proven experience as a Store Manager or Assistant Manager
- Deep understanding of mobile technology, networks, and sales strategies
- Strong leadership, communication, and team-building skills
- Customer-focused with a passion for delivering tailored, solution-driven service
- Commercially aware with the ability to analyse data and drive results
- Comfortable working in a target-driven environment with a proactive and adaptable mindset
What\’s in it for you?
This role offers a competitive salary basis experience, along with a bonus structure. You will get to work with a fun, diverse and driven team who love what they do and will inspire you to be your very best!
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
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Retail Store Manager 40 hours/week - Luton The Mall employer: Vodafone
Contact Detail:
Vodafone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager 40 hours/week - Luton The Mall
✨Tip Number 1
Familiarise yourself with Vodafone's products and services. Understanding the latest mobile technology, broadband packages, and smart devices will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight your leadership skills during any discussions. Be prepared to share specific examples of how you've motivated teams in the past, as this is crucial for the Retail Store Manager position.
✨Tip Number 3
Demonstrate your ability to analyse performance metrics. Be ready to discuss how you've used data to drive sales and improve customer satisfaction in previous roles.
✨Tip Number 4
Showcase your adaptability and proactive mindset. The retail environment can be fast-paced, so sharing experiences where you've successfully navigated challenges will set you apart from other candidates.
We think you need these skills to ace Retail Store Manager 40 hours/week - Luton The Mall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, sales achievements, and leadership skills. Use specific examples that demonstrate your ability to meet KPIs and drive team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the telecom industry. Mention how your previous experiences align with the responsibilities of the Retail Store Manager role.
Highlight Leadership Skills: In your application, emphasise your leadership and coaching abilities. Provide examples of how you've motivated teams in the past and how you plan to inspire your future team at Vodafone.
Showcase Data Analysis Skills: Since the role requires analysing store performance metrics, include any relevant experience you have with data analysis. Explain how you've used data to drive sales and improve customer retention in previous roles.
How to prepare for a job interview at Vodafone
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching techniques and how you’ve driven performance.
✨Know Your Products Inside Out
Familiarise yourself with Vodafone's products and services, especially mobile plans and broadband packages. Being able to discuss these confidently will show your commitment and understanding of the role.
✨Prepare for KPI Discussions
Since the role is numbers-focused, be ready to discuss your experience with KPIs. Think of specific instances where you met or exceeded targets and how you achieved those results.
✨Demonstrate Customer-Centric Thinking
Highlight your customer service philosophy during the interview. Share examples of how you've tailored solutions to meet customer needs and how this has positively impacted sales and customer satisfaction.
