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- Tasks: Support training initiatives and foster a culture of continuous learning at Four Seasons.
- Company: Join Four Seasons, a luxury hospitality brand committed to exceptional guest and employee experiences.
- Benefits: Enjoy excellent training, free meals, travel perks, and a vibrant employee culture.
- Why this job: Be part of a team that values personal growth and creates lasting impressions for guests.
- Qualifications: Passion for people development, strong communication skills, and experience in training roles preferred.
- Other info: Work in a stunning 18th-century manor with access to nature and unique outdoor experiences.
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you\’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.
About The Role
Here, our people are at the core of everything we do. We believe in creating exceptional experiences not only for our guests but also for our employees. That’s why we are looking for an inspiring, enthusiastic, and driven Assistant Learning and Development Manager to support the ongoing development of our extraordinary team.
As the Assistant Learning and Development Manager, you will support the planning, coordination, and delivery of training initiatives across the hotel. From onboarding new employees to developing future leaders, your role will be instrumental in fostering a culture of continuous learning, engagement, and excellence.
You will be a recognisable face across the hotel, known for your approachable, engaging presence and commitment to supporting every department through regular face to face interaction and support.
What You Will Do
- Support the Director of People & Culture in delivering the hotel’s L&D strategy
- Coordinate and deliver engaging on boarding and orientation programmes.
- Facilitate in-house training sessions and compliance refreshers.
- Champion Four Seasons’ core values and service standards through learning experiences.
- Collaborate with department leaders to identify training needs.
- Maintain training records and support with employee development plans.
- Inspire and support employees on their career journey within the Four Seasons brand.
- You will be engaging and collaborative with operations teams.
What You Bring
- Passionate about people development and creating exceptional employee experiences
- Excellent communication and presentation skills
- Strong organisational abilities and attention to detail
- Previous experience in a learning and development or training-focused role, ideally within luxury hospitality
- Confident facilitator with a warm, professional approach
- Knowledge of learning tools, systems, and frameworks (desirable)
What We Offer
- Excellent Training & Career development opportunities.
- Four Seasons employee travel programme.
- Be the guest experience at the hotel
- BUPA Dental Health Care
- Free meals in our staff restaurant while on duty including fruits, coffee/tea available throughout the day.
- Shuttle bus service from the hotel between Fleet & Church Crookham.
- Opportunities to build a successful career with global potential!!
- Free uniform dry cleaning available.
- Annual themed employee party and many social, charitable & sporting events throughout the year.
- Access to Wagestream – salary advance benefit.
- Employee recognition programmes.
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Assistant Learning & Development Manager employer: Four Seasons
Contact Detail:
Four Seasons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Learning & Development Manager
✨Tip Number 1
Familiarise yourself with Four Seasons' core values and service standards. Understanding their commitment to luxury and genuine heart will help you align your approach during interviews and discussions, showcasing that you are a perfect fit for their culture.
✨Tip Number 2
Network with current or former employees of Four Seasons, especially those in learning and development roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when engaging with the hiring team.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully facilitated training sessions or developed employee programmes in the past. Highlighting your experience in luxury hospitality will demonstrate your capability to thrive in this role.
✨Tip Number 4
Showcase your passion for people development by sharing ideas on innovative training methods or tools you’ve used before. This will not only reflect your enthusiasm but also your proactive approach to enhancing employee experiences at Four Seasons.
We think you need these skills to ace Assistant Learning & Development Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Assistant Learning & Development Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in learning and development, particularly within the hospitality sector. Use specific examples that demonstrate your ability to support employee growth and training initiatives.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for people development and your understanding of Four Seasons' values. Share personal anecdotes that showcase your communication skills and your approach to fostering a positive learning environment.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills and ability to engage with diverse teams. Mention any previous experiences where you successfully collaborated with others to achieve training goals or improve employee experiences.
How to prepare for a job interview at Four Seasons
✨Show Your Passion for People Development
Make sure to express your enthusiasm for developing others during the interview. Share specific examples of how you've successfully supported team members in their growth, as this aligns perfectly with Four Seasons' commitment to exceptional employee experiences.
✨Demonstrate Your Communication Skills
As an Assistant Learning & Development Manager, strong communication is key. Prepare to showcase your presentation skills by discussing past training sessions you've facilitated and how you engaged participants effectively.
✨Highlight Your Organisational Abilities
Four Seasons values attention to detail and organisation. Be ready to discuss how you manage training records and coordinate programmes, providing examples of how your organisational skills have led to successful outcomes in previous roles.
✨Emphasise Collaboration with Teams
Since the role involves working closely with various departments, share instances where you've collaborated with different teams to identify training needs. This will demonstrate your ability to foster a culture of continuous learning across the hotel.
