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- Tasks: Lead and support a team to deliver exceptional guest experiences at various events.
- Company: Join the iconic Old Course Hotel, a 5-star resort known for luxury and unforgettable experiences.
- Benefits: Enjoy free meals, gym access, discounts, and a competitive salary in a vibrant work environment.
- Why this job: Be part of a dynamic team creating memorable events in stunning venues with endless growth opportunities.
- Qualifications: Experience in luxury hospitality, strong leadership skills, and a passion for top-notch service required.
- Other info: Flexible hours with evening and weekend shifts; must have the right to work in the UK.
The predicted salary is between 25000 - 35000 £ per year.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.
Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories for our guests and visitors. We specialise in hosting bespoke events, of all shapes and sizes, from weddings and conferences to grand balls and global summits.
Why Join Our Team?
An exciting opportunity within our Food and Beverage management team has become available for a Conference and Banqueting Supervisor. Could this be your next career move as we would love to hear from you!
As the Conference and Banqueting Supervisor, you will have the exceptional opportunity to support the Conference and Banqueting Manager to drive and deliver 5-star guest experiences while overseeing a diverse range of events across our hotel\’s flexible event spaces.
From curating small and intimate gatherings in our captivating Boardroom, which showcases one of the most picturesque boardroom views in the country, to orchestrating large-scale events in our Hall of Champions with the capacity to accommodate up to 600 people, this role offers a dynamic and exhilarating opportunity with endless potential for growth and creativity.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access.
Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
A career at Old Course Hotel, what’s not to love?
*All benefits subject to availability
About the Role
Reporting to the Conference and Banqueting Manager, you are part of the Food and Beverage operational management team and are responsible and accountable for guest experience and providing a service of excellence in all Conference and Banqueting areas across the Old Course Hotel, Golf Resort and Spa.
Your responsibilities will include:
- Supporting with the leading, training, and developing the conference & banqueting (C&B) team to deliver outstanding service to guests and clients.
- Supporting on all C&B functions, including planning, execution, and post-event de-brief.
- Collaborating with clients and event coordinators to ensure seamless execution of events.
- Ensuring C&B spaces are set up according to company brand high standards and event specifications.
- Driving innovation in C&B offerings to create memorable experiences for guests.
To be successful in this role you will have the following qualities and experience:
- Proven experience in a similar role within a luxury hotel or high-end event space.
- Strong leadership and organisational skills with the ability to motivate a team.
- Proven track record of people management responsibilities.
- Exceptional attention to detail and a passion for delivering top-end service.
- Excellent communication and interpersonal skills.
- Strong commercial acumen.
- Flexibility to work evenings, weekends, and holidays as required.
- Availability to work shifts, including evenings and weekends as per business needs.
- Must currently have right to work in the UK (Essential)
Hours
Permanent, 40 hours over 5/7 days per week as per the business needs.
Remuneration
£29,176.19
Benefits
- Free meals and drinks in our complimentary staff canteen
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course
- Wider group discounts within Kohler group.
- Free access to our on-site gym and spa facility.
- Free access to our The Dukes Championship Golf Course
- 24/7 access to the Employee Assistance Programme
The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
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Supervisor - Conference & Banqueting - (req67998) employer: Sterling Kohler
Contact Detail:
Sterling Kohler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Conference & Banqueting - (req67998)
✨Tip Number 1
Familiarise yourself with the Old Course Hotel's unique offerings and event spaces. Understanding the specific features of venues like the Hall of Champions and the Boardroom will help you demonstrate your knowledge during interviews, showing that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of the Old Course Hotel. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Conference and Banqueting Supervisor position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Highlighting specific examples of how you've motivated staff and ensured exceptional service will resonate well with the hiring team.
✨Tip Number 4
Showcase your creativity in event planning by coming up with innovative ideas for potential events at the hotel. Presenting fresh concepts during your interview can set you apart as a candidate who is not only qualified but also eager to contribute to the hotel's success.
We think you need these skills to ace Supervisor - Conference & Banqueting - (req67998)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Conference & Banqueting Supervisor position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality, particularly in conference and banqueting settings. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and organisational skills.
Write a Tailored Cover Letter: Your cover letter should reflect your passion for delivering exceptional guest experiences. Mention specific examples from your past roles that showcase your ability to manage events and lead a team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at Sterling Kohler
✨Showcase Your Leadership Skills
As a Conference and Banqueting Supervisor, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, how you motivate others, and any specific examples of successful events you've overseen.
✨Demonstrate Attention to Detail
This role requires exceptional attention to detail. During the interview, highlight instances where your meticulous nature has contributed to the success of an event or improved guest experiences.
✨Communicate Effectively
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you handle client interactions and team communications.
✨Be Ready to Discuss Innovation
The hotel values creativity in its offerings. Prepare to share ideas on how you could drive innovation in conference and banqueting services, and think about trends in the industry that could enhance guest experiences.
