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For Companies At a Glance
- Tasks: Welcome customers, book eye tests, and provide style advice in-store.
- Company: Join Specsavers, a trusted name on the High Street, known for excellent customer service.
- Benefits: Earn up to £12.41/hour, enjoy a birthday day off, and access enhanced sick pay.
- Why this job: Be part of a supportive team with great training and real progression opportunities.
- Qualifications: No optics experience needed, just a passion for customer service!
- Other info: Full-time role with regular weekend hours; sales bonus after probation.
Overview
Specsavers. A household name and a Highstreet staple. And you could be part of the team. As a Trainee Optical Assistant at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. Optics experience is preferred but not essential but you will need a passion for excellence in customer service!
What’s on Offer
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
- Upto £12.45 an hour depending on experience
- Weekend hours only (Saturday and/or Sunday: 8 to 16 hours a week)
- Sales bonus after probation!
- Extra day off on your birthday
- Discounted hearing and eyecare benefits
- Enhanced sick pay
- Enhanced pay for family leave (Maternity/ Paternity etc)
- WeCare employee support services
- Excellent in store training provided
- Progression opportunities
What we’re looking for
Some of the responsibilities of this role include:
- Welcoming customers into store
- Booking in eye tests
- Pre-screening patients
- Providing style advice
- Measuring frames
- Taking phone call
Find out more
If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you. Head to our website to learn more about the role, or even better, apply now.
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Trainee Optical Retailer employer: Specsavers
Contact Detail:
Specsavers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Optical Retailer
✨Tip Number 1
Familiarise yourself with Specsavers' values and customer service approach. Understanding their commitment to excellence in customer care will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in a retail context. Being able to engage with customers effectively is crucial for the Trainee Optical Retailer role, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Research common optical terms and basic eye care knowledge. Even if you don't have prior experience, showing that you've taken the initiative to learn about the industry can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Specsavers. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can be beneficial during your application process.
We think you need these skills to ace Trainee Optical Retailer
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Trainee Optical Retailer position. Highlight your passion for customer service and any relevant experience, even if it's not in optics.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any customer service roles you've had, and consider including a brief section on why you're interested in working at Specsavers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Specsavers that attract you, such as their training opportunities or commitment to customer care.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at Specsavers
✨Show Your Passion for Customer Service
As a Trainee Optical Retailer, your role revolves around delivering excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in the past, even if it's from previous jobs or volunteer work.
✨Familiarise Yourself with Optical Products
While optics experience isn't essential, having a basic understanding of eyewear and eye care can set you apart. Do some research on common optical products and services offered by Specsavers to demonstrate your interest.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, handling difficult customers, and your motivation for applying. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress Appropriately and Be Professional
First impressions matter! Dress smartly and maintain a professional demeanor throughout the interview. This shows that you respect the opportunity and are serious about the role.
