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- Tasks: Be the face of our store, welcoming customers and creating a fun shopping experience.
- Company: Join a pioneering, employee-owned cosmetics brand committed to making a positive impact.
- Benefits: Enjoy flexible shifts, competitive pay, discounts, bonuses, and a supportive work environment.
- Why this job: This role offers a chance to grow your skills while being part of a vibrant team culture.
- Qualifications: A passion for customer service and teamwork is essential; no prior experience required.
- Other info: This is a temporary role until 28th December 2025, with training starting on 1st September.
Sales Assistant
Application Deadline: 20 August 2025
Department: Retail
Employment Type: Seasonal – Part Time
Location: Wakefield
Reporting To: Joseph Rawlinson
Compensation: £12.60 / hour
Description
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information
Hours available: 8-12 hours per week
Training: 01/09/25
Start Date: 08/09/25
*THIS IS A TEMPORARY ROLE UNTIL THE 28TH DECEMBER 2025*
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. Also please note that the use of AI to help complete this application will not help aid your application. We would rather hear from real people with real experiences. Your grammar or spelling will not change the outcome, so please do not pass your answers through any AI services.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
We believe that your information is yours and that it is Lush\’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Sales Assistant employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand's values and products. Since this role is all about creating a memorable customer experience, understanding the ethos of the company and its offerings will help you connect with customers and demonstrate genuine enthusiasm.
✨Tip Number 2
Prepare for the group interview by practising your communication skills. Since teamwork and collaboration are key aspects of this role, being able to express your ideas clearly and engage positively with others will set you apart during the interview.
✨Tip Number 3
Showcase your passion for customer service in your interactions. Whether it's through volunteering or previous retail experience, having examples ready that highlight your ability to create positive customer experiences will resonate well with the hiring team.
✨Tip Number 4
Be ready to discuss how you can contribute to in-store events. Think of creative ideas or past experiences where you've helped organise events or promotions, as this will demonstrate your initiative and ability to enhance the shopping experience.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and teamwork. Mention specific examples of how you've created memorable experiences for customers in previous roles, as this is crucial for the Sales Assistant position.
Showcase Relevant Experience: In your CV, emphasise any previous retail or customer service experience. Use bullet points to clearly outline your achievements and contributions in past roles, focusing on how you exceeded sales targets or improved customer satisfaction.
Prepare for the Group Interview: Since there will be a group interview, think about how you can demonstrate your teamwork and communication skills. Prepare to share examples of successful collaborations and how you contribute positively to a team environment.
How to prepare for a job interview at Lush Limited
✨Show Your Passion for Customer Service
As a Sales Assistant, your enthusiasm for delivering exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in the past, and express your genuine excitement about creating memorable experiences.
✨Demonstrate Team Spirit
This role heavily relies on teamwork, so highlight your ability to collaborate effectively with others. Share stories that showcase your experience working in a team environment and how you contribute to a positive atmosphere.
✨Know the Products Inside Out
Familiarise yourself with the company's products and values before the interview. Being able to discuss specific items and their benefits will show your commitment and help you stand out as a knowledgeable candidate.
✨Prepare for Group Dynamics
Since the interview will be conducted in a group setting, practice engaging with others and contributing to discussions. Show your ability to listen, support your peers, and communicate effectively, as this reflects the collaborative spirit they value.
