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- Tasks: Engage with customers, assist with orders, and maintain a tidy yard environment.
- Company: Jewson is a leading building materials distributor in Northern Europe, known for exceptional service.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and a retirement savings plan.
- Why this job: Join a friendly team, gain valuable experience, and enjoy opportunities for career growth.
- Qualifications: Strong communication skills and a focus on health and safety; previous experience preferred but not essential.
- Other info: Flexible part-time hours with training provided for forklift operation.
Customer Service Advisor- Yard page is loaded
Customer Service Advisor- Yard
Apply locations Hayle time type Part time posted on Posted Yesterday time left to apply End Date: September 5, 2025 (29 days left to apply) job requisition id JR30514
Are you based in the Hayle area? Do you have a passion for working with people?
Jewson a leading building materials distributor in Northern Europe, is on the hunt for two part time Yard Operatives who are passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 3 4 days of holiday (inclusive of bank holidays) .
Hours- We are recruiting x2 27.5 hour contracts, working hours will fall between 7.00 – 5.00 Monday to Friday and include every other Saturday morning 8-12
Location- 2 Carnsew Road, Hayle, TR27 4HU
Key Responsibilities
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Welcome customers to the branch and take an active interest in their projects
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Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
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Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
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Check incoming deliveries and report missing or damaged products
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Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
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Keep the branch looking clean and tidy, to make a great first impression on our customers
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Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
What’s in it for you?
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Retirement Savings Plan (Pension) – with Legal & General
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Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
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WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
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Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
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Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
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Employee Discount
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Refer a Friend scheme
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Wellbeing Centre via WorkPerks
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New Reward and Recognition programme – launching soon!
Required Skills and Experience
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Previous industry experience preferred but not essential
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Strong organisational skills, with the ability to prioritise work accordingly
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Strong communication skills
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Confident working both indoors and outdoors
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A health and safety focus
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Comfortable in a role involving extensive manual handling of bulky items
About us
At Jewson , we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.
With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
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Customer Service Advisor- Yard employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor- Yard
✨Tip Number 1
Familiarise yourself with Jewson's product lines before your interview. Knowing the basics about building materials and how they can assist customers will show your enthusiasm and readiness to engage with clients.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of past experiences where you provided excellent service. This could be from any job, as the ability to connect with customers is key in this role.
✨Tip Number 3
Highlight your organisational skills during discussions. Being able to manage stock levels and prepare orders efficiently is crucial, so share any relevant experiences that showcase your ability to prioritise tasks.
✨Tip Number 4
Show your commitment to health and safety. Be prepared to discuss how you have maintained safety standards in previous roles, as this is a priority for Jewson and will demonstrate your alignment with their values.
We think you need these skills to ace Customer Service Advisor- Yard
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with these aspects.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and working with people. Mention specific examples of how you've provided great service in the past and why you want to work at Jewson.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Stark Danmark A/S
✨Know the Company
Before your interview, take some time to research Jewson and its values. Understanding their commitment to customer service and quality will help you align your answers with what they are looking for.
✨Show Your People Skills
As a Customer Service Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've successfully handled customer interactions in the past, showcasing your communication skills and ability to connect with people.
✨Demonstrate Health & Safety Awareness
Since the role involves manual handling and working in a yard environment, be ready to discuss your understanding of health and safety practices. Mention any relevant experience or training that highlights your commitment to keeping yourself and others safe.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
