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For Companies At a Glance
- Tasks: Deliver and collect vehicles while providing excellent customer service.
- Company: Join Northgate Vehicle Hire, the UK's top vehicle rental specialists.
- Benefits: Enjoy a competitive salary, bonuses, and flexible gym memberships.
- Why this job: Be part of a dynamic team with opportunities for career growth and a supportive culture.
- Qualifications: No experience needed, just a full UK or EU driving licence and a positive attitude.
- Other info: Permanent contract with guaranteed hours and extra perks like birthday leave.
The predicted salary is between 22656 - 33985 £ per year.
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Customer Delivery Agent
Reference: FEB20263081
Expiry date: 12:27, Tue, 3rd Mar 2026
Location: Southampton
Benefits: standard benefits package
Salary: £27,058.31k pa + bonus up to £1,353 pa OTE
Weekly Hours: 42.5 hours / week, plus Saturdays on a rota
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Driver, you take our award-winning service directly to our customers’ door and bring to life the Northgate experience. You don’t necessarily need any previous experience to join our team as a Driver, just a ‘can-do’ attitude and the confidence to deliver a great service with a smile (plus, a full UK or EU driving licence too!).
Life as a Driver with Northgate Vehicle Hire
A day in the life of a Driver is fast-paced and physical – most of your day you’re behind the wheel, delivering and collecting vehicles for your customers, as well as valeting the vehicle you’re delivering to ensure it meets our exacting standards. As a Driver, you play an integral role in enabling us to consistently provide the first-class experience customers’ demand, and, when you need support, there’s a great team back at branch ready to help.
We understand that you have a life and responsibilities outside of work, so helping you find the right balance between the two is important to us – with a permanent contract and guaranteed hours, as a Driver we offer a long-term, stable role, which can also be a great opportunity to progress your career.
As a Driver with Northgate Vehicle Hire, we offer:
Of course, a great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …
- A fantastic quarterly bonus scheme (up to £1,353 pa OTE)
- Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday !
- free life assurance (2x your salary)
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible Gym memberships
- exclusive colleague-only vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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Customer Delivery Agent employer: Northgate Vehicle Hire Limited
Contact Detail:
Northgate Vehicle Hire Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Agent
✨Tip Number 1
Familiarise yourself with Northgate Vehicle Hire's values and customer service standards. Understanding their commitment to excellent service will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your driving experience, even if it's informal. Whether it's driving for personal reasons or in previous jobs, being able to talk about your comfort behind the wheel can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle fast-paced environments. As a Customer Delivery Agent, you'll need to think on your feet, so share examples of times you've successfully managed busy situations or provided excellent customer service.
✨Tip Number 4
Network with current or former employees of Northgate Vehicle Hire. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Customer Delivery Agent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Northgate Vehicle Hire is looking for in a Customer Delivery Agent. Highlight the key responsibilities and required skills, such as delivering excellent service and having a full UK or EU driving licence.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Even if you don't have direct experience, emphasise your 'can-do' attitude and any customer service experience you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work for Northgate Vehicle Hire and how you can contribute to their commitment to excellent customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important traits for a Customer Delivery Agent.
How to prepare for a job interview at Northgate Vehicle Hire Limited
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in making a great first impression, especially for a customer-facing position like a Customer Delivery Agent.
✨Demonstrate Your Driving Skills
While no previous experience is necessary, it's important to highlight your driving skills and any relevant experience you may have. Be prepared to discuss your driving history and how you ensure safety on the road.
✨Emphasise Customer Service
Since this role involves delivering excellent service, be ready to share examples of how you've provided great customer service in the past. Think of situations where you went above and beyond to meet customer needs.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This shows that you're genuinely interested in the role and want to understand how you can contribute to the team.
