Community Team Leader

Community Team Leader

Norwich Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a supportive team while assisting an individual with a Traumatic Brain Injury.
  • Company: Join a compassionate organisation dedicated to empowering individuals in their homes.
  • Benefits: Enjoy a competitive pay rate of £15.75 and the chance to make a real difference.
  • Why this job: Be part of a fun, dynamic environment where humour and interests like fashion and gaming thrive.
  • Qualifications: Experience as a Team Leader is preferred, but passion and readiness to learn are key.
  • Other info: This role offers a unique opportunity to support someone in a personal and meaningful way.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Job Introduction

Female Team Leader – Supported Living | Norwich36 hours per week | Permanent | Must hold a full UK Driving Licence

We are looking for a confident and experienced Team Leader to manage a dedicated support package in Norwich. This is a blended role, combining 12 hours of off-rota leadership and management duties with 24 hours of direct support each week.

You’ll oversee and develop a team of support workers, ensuring consistent, high-quality care is delivered for an individual livingin their own home . This person lives with an aquiered brain injury and has a great sense of humour, a passion for fashion and gaming. Your leadership will ensure the team supports them to enjoy life to the fullest while keeping care safe, consistent, and person-centred.

Key Responsibilities

Leadership & Management (12 hours per week, off rota)

  • Lead and supervise a team of support workers, providing guidance, coaching, and feedback.

  • Manage staff performance, training compliance, and professional development.

  • Oversee rotas, care plans, risk assessments, and accurate record keeping.

  • Uphold CQC standards and organisational policies, ensuring safe and compliant practice.

  • Run regular team meetings, lead debriefs after incidents, and escalate to CCMs when required.

Direct Support (24 hours per week, on rota)

  • Work alongside your team to deliver safe, personalised support.

  • Promote and enable enriching activities that reflect individual interests and goals.

  • Model best practice and embed a strong person-centred culture in daily care.

  • Build positive relationships with the individual and their family to support continuity of care.

About You

  • Previous leadership experience within health and social care.

  • Strong knowledge of Autism, Learning disabilities, and Mental health support.

  • Excellent communication and organisational skills, with the confidence to make decisions and manage risk.

  • Based locally in Penzance (or nearby), with a full UK driving licence.

About Acuity Care Group

With nearly 20 years of experience, Acuity Care Group employs over 900 colleagues across three specialist divisions:

  • Learning Disabilities & Autism (LD&A)

  • Bespoke

  • Team Brain Injury

This role sits within our LD&A division, where you’ll be supported by an experienced senior leadership team.

As Team Leader, you’ll balance leading your team and providing direct support – ensuring outstanding care and making a real difference to someone’s life every day.

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position.

Community Team Leader employer: Acuity Care Group Limited

As a Community Team Leader with us, you'll be part of a supportive and inclusive work culture that values your contributions and encourages personal growth. We offer competitive pay, ongoing training, and the chance to make a real difference in the lives of those we support, all while working in the vibrant city of Norwich, known for its rich history and community spirit.
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Contact Detail:

Acuity Care Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Team Leader

✨Tip Number 1

Familiarise yourself with the specific needs and interests of individuals with Traumatic Brain Injuries. Understanding their unique challenges and preferences will help you connect better during the interview.

✨Tip Number 2

Highlight any previous leadership experience, especially in care or support roles. Be ready to discuss how you've motivated and guided a team in challenging situations.

✨Tip Number 3

Showcase your ability to create a fun and engaging environment. Since the person you'll be supporting loves fashion and gaming, think of ways to incorporate these interests into your approach.

✨Tip Number 4

Prepare to discuss your communication skills and how you adapt your style to meet the needs of different individuals. This is crucial for building rapport and trust with the person you'll be supporting.

We think you need these skills to ace Community Team Leader

Leadership Skills
Empathy
Communication Skills
Problem-Solving Skills
Team Management
Conflict Resolution
Adaptability
Understanding of Traumatic Brain Injury
Patience
Organisational Skills
Creative Thinking
Supportive Attitude
Time Management
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Community Team Leader position. Highlight any relevant experience you have in team leadership or supporting individuals with specific needs.

Tailor Your CV: Make sure your CV reflects your experience in leadership roles, particularly in community support or similar environments. Use specific examples that demonstrate your skills in managing a team and working with individuals with unique challenges.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the individual you will be supporting. Mention your ability to connect with people, your sense of humour, and any relevant interests like fashion or gaming that align with the person's personality.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.

How to prepare for a job interview at Acuity Care Group Limited

✨Show Empathy and Understanding

As a Community Team Leader, it's crucial to demonstrate empathy towards the individual you will be supporting. Share any relevant experiences that showcase your ability to connect with people, especially those with unique needs.

✨Highlight Leadership Experience

Discuss your previous leadership roles or experiences where you took initiative. Be prepared to provide examples of how you've successfully led a team or managed a project, as this will show your readiness for the role.

✨Be Prepared to Discuss Interests

Since the person you'll be supporting has interests in fashion and gaming, it would be beneficial to mention your own interests in these areas. This can help build rapport and show that you can engage with them on a personal level.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the individual you will be supporting. This shows your genuine interest in the position and helps you understand how to best meet their needs.

Community Team Leader
Acuity Care Group Limited
Location: Norwich
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