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For Companies At a Glance
- Tasks: Greet customers, provide product info, and schedule appointments in a friendly environment.
- Company: Sullivan Tire is an employee-owned company dedicated to customer service and loyalty.
- Benefits: Enjoy health insurance, paid time off, tuition reimbursement, and a 401(k) with company match.
- Why this job: Join a supportive team that values family-like relationships and offers growth opportunities.
- Qualifications: High school diploma required; customer service experience preferred, especially in retail or automotive.
- Other info: This is an entry-level, full-time position in the motor vehicle manufacturing industry.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Sales & Service Writer role at Sullivan Tire And Auto Service.
Sullivan Tire, an employee-owned company, currently has an opportunity for a Sales & Service Writer. The ideal candidate will be customer service focused.
Description
Sullivan Tire is seeking a customer-oriented Sales & Service Writer to greet customers, fulfill their needs, and build loyalty. The role involves providing product information, scheduling appointments, and handling tire and auto service needs.
Responsibilities
- Greet customers, fulfill needs, and build a loyal customer base.
- Foster a positive and friendly environment.
- Provide customers with product information, schedule appointments, and handle their tire and auto service needs.
Requirements
- High school diploma or equivalent.
- Customer service experience in retail.
- Strong telephone skills.
- Understanding of the tire and auto service industry is a plus.
- Dependable transportation.
- Proven sales record in automotive environment is a plus.
Benefits
- Health Insurance (Medical, Vision, Dental).
- Life and Disability Insurance.
- Paid Holidays, Personal, and Vacation Time.
- Discounted Services.
- Employee Owned! ESOP Retirement Plan.
- Flexible Spending.
- 401(k) with Company Match.
- Tuition Reimbursement.
EEO Statement
Sullivan Tire and Auto Service is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability, genetic information, veteran status, or any characteristic protected by law.
Our motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Join our family!
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industry: Motor Vehicle Manufacturing
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Sales & Service Writer employer: Sullivan Tire And Auto Service
Contact Detail:
Sullivan Tire And Auto Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Writer
✨Tip Number 1
Familiarise yourself with Sullivan Tire's products and services. Understanding the specifics of what they offer will help you engage customers more effectively and demonstrate your knowledge during any interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for the types of interactions you'll have as a Sales & Service Writer, ensuring you can handle various customer needs with confidence.
✨Tip Number 3
Network with current or former employees of Sullivan Tire. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Showcase your passion for the automotive industry. Whether through personal projects or relevant experiences, demonstrating your enthusiasm can set you apart from other candidates who may not have the same level of interest.
We think you need these skills to ace Sales & Service Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales & Service Writer. Familiarise yourself with customer service principles and the basics of the tire and auto service industry.
Tailor Your CV: Highlight your customer service experience and any relevant skills in your CV. Make sure to include specific examples of how you've successfully interacted with customers or handled service-related tasks.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Sullivan Tire and how your values align with their motto of treating everyone like family.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Sullivan Tire And Auto Service
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to build rapport and resolve issues effectively.
✨Demonstrate Industry Knowledge
While not mandatory, having a basic understanding of the tire and auto service industry can set you apart. Research common products and services offered by Sullivan Tire, and be ready to discuss them during the interview.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in retail and sales. Be ready to discuss your previous roles, what you learned, and how those experiences will help you succeed as a Sales & Service Writer.
✨Emphasise Your Dependability
Sullivan Tire values dependability, so make sure to convey your reliability and commitment. Discuss your transportation arrangements and any relevant experiences that demonstrate your punctuality and responsibility.
