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- Tasks: Join our team as a Porter, handling patient transfers and supporting various departments.
- Company: Hywel Dda University Health Board provides essential NHS services across multiple locations in Wales.
- Benefits: Enjoy flexible shifts, comprehensive training, and the chance to make a real impact in healthcare.
- Why this job: Be part of a dedicated team, gain valuable skills, and contribute to community health services.
- Qualifications: Basic literacy and numeracy; knowledge of health and safety is essential.
- Other info: Welsh language skills are desirable, with support available for learning during employment.
The predicted salary is between 20000 - 28000 £ per year.
Job overview
Hotel Services are currently looking to recruit individuals who would like to join a busy and committed department in providing portering services to cover all wards and departments. The successful candidates will play an integral role within the organisation.
We are seeking to appoint Porters to join our well established team. This will mean being available to work day shifts and night shifts, and having flexibility to alter shifts if necessary to support the needs of the service. There will be a requirement to work weekends and bank holidays.
Main duties of the job
Duties will be varied, including patient transfers between wards/departments, waste handling, responding to security concerns, and furniture moves. There will also be mortuary duties.
The successful candidates will have full training when they start, and this will include Moving and Handling, Fire Training and training in methods of restraint. There will also be training in the use of the electronic Helpdesk.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26.08.2025
Person specification
Qualifications & Knowledge
Essential criteria
- Literate and numerate
- Basic Health & Safety, COSHH, Moving & Handling & Food Hygiene knowledge
Desirable criteria
- Good level of general education
- Food Safety Level 2 Certificate
- Welcome Host Certificate
- Health and Safety, COSHH, Moving and Handling training
Experience
Essential criteria
- Experience of dealing with the general public
Desirable criteria
- Similar portering experience or some care experience
- Experience of handling difficult or violent persons
- Training in similar portering duties
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Other
Essential criteria
- Able to work flexibly as required
Desirable criteria
- Driving licence as required to drive Health Board vehicles
#J-18808-Ljbffr
Soft Facilities Assistant (Porter/Car Parks) employer: Hywel Dda University Health Board
Contact Detail:
Hywel Dda University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Facilities Assistant (Porter/Car Parks)
✨Tip Number 1
Familiarise yourself with the specific duties of a Soft Facilities Assistant. Understanding tasks like patient transfers and waste handling will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any previous experience dealing with the public or in similar roles. Sharing relevant anecdotes can show your capability to handle the responsibilities of the position.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts, including weekends and bank holidays. Showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
If you have any Welsh language skills, be sure to mention them. Even if you're not fluent, expressing a willingness to learn can set you apart from other candidates.
We think you need these skills to ace Soft Facilities Assistant (Porter/Car Parks)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Soft Facilities Assistant position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in dealing with the public, portering, or care roles. Mention specific examples that demonstrate your ability to handle various duties mentioned in the job description.
Show Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability for day shifts, night shifts, weekends, and bank holidays in your application. This shows your commitment to meeting the needs of the service.
Language Skills: If you speak Welsh, be sure to highlight this in your application as it is a desirable criterion for the role. If not, consider mentioning your willingness to learn and improve your language skills during your employment.
How to prepare for a job interview at Hywel Dda University Health Board
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Soft Facilities Assistant. Be prepared to discuss how your skills and experiences align with tasks like patient transfers, waste handling, and responding to security concerns.
✨Show Flexibility
Since the role requires working various shifts, including weekends and bank holidays, demonstrate your willingness to be flexible. Share examples from your past where you adapted to changing schedules or took on additional responsibilities.
✨Highlight Relevant Experience
If you have experience in portering or dealing with the public, make sure to highlight this during the interview. Discuss specific situations where you successfully managed difficult interactions or provided excellent service.
✨Emphasise Training Willingness
The organisation provides training for essential skills like Moving and Handling and Fire Training. Express your eagerness to learn and adapt, and mention any relevant training you've completed in the past that would benefit the role.
