At a Glance
- Tasks: Support vulnerable individuals through tailored care packages and improve their quality of life.
- Company: Join a dedicated Care Society committed to equality, diversity, and community support.
- Benefits: Enjoy a competitive salary, full-time hours, and opportunities for training and development.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: No specific qualifications required; just a passion for helping others and good communication skills.
- Other info: Position based in Aberystwyth with a permanent contract and flexible duties.
The predicted salary is between 20200 - 22400 £ per year.
Salary (pro rata):£24,251.92 – £26,442.94
Hours and Contract Type:37 Hours, Full Time, Permanent
Responsible to:Support Team Manager
Department:Support Services
Location:Aberystwyth
Closing date:27 August 2025 (midday) (Please note that applications received after this deadline will not be accepted).
Interview Date:5 September 2025
The main objectives of the post will be:
To work as part of a team of Support Workers working across north and mid Ceredigion, under the direction of the Support Team Manager.
To deliver support through bespoke packages of care (not personal care) to service users who are vulnerable due to circumstance or conditions, which include learning disabilities, mental health issues, autism, physical and mobility issues, etc.
Support for each individual is based on recognised support needs, which entails providing practical help and assistance over a period of time on a weekly basis to improve an individual’s quality of life, promote safety and emotional well-being, independent healthy living, companionship, and positive social impact through socialisation and integration into the local community.
Role:
- To work under the direction of the Support Team Manager in carrying out the following tasks:
- To ensure that the personal care plan is followed, as recommended, and that any actions to be undertaken are done so with the full agreement of the service user.
- To ensure that all support and outreach notes are written up, signed and filed at the end of each session and that each support file contains all relevant information.
- To work and communicate effectively with relevant partner agencies to ensure a co-ordinated approach to service delivery.
- To report directly to the Support Team Manager and Team Leader regarding cases where concerns are raised involving safeguarding issues, liaising with statutory services and referring details on as appropriate.
- To maintain effective electronic and paper-based office information systems and organised records.
- To manage personal mileage and expenses reported on a monthly basis and checked by the Support Team Manager and HR staff.
- To liaise with all relevant statutory and /or voluntary organisations as in the best interests of the service user or family member i.e. DSS, Local Authority Housing Section and Benefits Section, Social Services, etc.
- To participate in any scheduled training, supervisions and appraisals
- To undertake any other duties as may be required.
General Care Society Responsibilities:
- The Care Society is fully committed to the active promotion of equality and diversity in its capacity as an employer and in the provision of all its services. It is the individual responsibility of each staff member to ensure the application of this Policy.
- Under the Health and Safety at Work Act, all employees are required to take care of their own health and safety and that of other employees and members of the public, and to co-operate with the Society in complying with their statutory duties.
- Strict adherence to confidentiality, particularly regarding personal details of staff and service users, is of paramount importance.
- Communication and teamwork is a vital aspect to the success of the Society’s work. Consequently, all members of staff are contracted to attend regular team and organisational meetings as directed, including necessary training.
- To contribute to the development and promotion of the projects and further initiatives within the Society.
- To operate within the Society’s overall vision, policies and procedures.
Whilst this job description is indicative of the range of current duties and responsibilities of the post holder, it is not comprehensive. It is inevitable that the duties will change as the role develops and it is essential therefore that it should be regarded with a degree of flexibility, so that changing circumstances can be met. As the scheme develops, the job description will be reviewed with the post holder.
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Support and Outreach Worker employer: Orange Recruitment
Contact Detail:
Orange Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support and Outreach Worker
✨Tip Number 1
Familiarise yourself with the local community in north and mid Ceredigion. Understanding the specific needs and challenges faced by vulnerable individuals in this area will help you demonstrate your commitment to improving their quality of life during the interview.
✨Tip Number 2
Network with professionals in the support services sector. Attend local events or workshops related to mental health, learning disabilities, or community outreach. This can provide you with valuable insights and connections that may enhance your application.
✨Tip Number 3
Prepare to discuss your experience with teamwork and communication. Since the role emphasises collaboration with partner agencies, be ready to share examples of how you've effectively worked within a team to achieve common goals.
✨Tip Number 4
Research the Care Society's policies on equality, diversity, and confidentiality. Being well-versed in these areas will show your alignment with their values and your readiness to contribute positively to their mission.
We think you need these skills to ace Support and Outreach Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support and Outreach Worker position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in support work or related fields. Use bullet points for clarity and focus on achievements that demonstrate your ability to improve individuals' quality of life.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting vulnerable individuals and your understanding of their needs. Provide examples of how you've successfully worked in similar roles or environments, and explain why you want to join this particular organisation.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Orange Recruitment
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your skills and experiences align with the specific needs of the Support and Outreach Worker position.
✨Showcase Your Communication Skills
As communication is vital in this role, be ready to demonstrate your ability to communicate effectively. Share examples from your past experiences where you successfully collaborated with team members or worked with vulnerable individuals.
✨Highlight Your Empathy and Understanding
This role involves working with individuals facing various challenges. Be prepared to discuss your understanding of these issues and how you can provide support. Sharing personal anecdotes or experiences can help illustrate your empathy.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the organisation. Ask about the team dynamics, training opportunities, or how success is measured in this position to demonstrate your enthusiasm and commitment.