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For Companies At a Glance
- Tasks: Help customers with tailored solutions via phone, email, and live chat.
- Company: Join a supportive team that values individuality and exceptional service.
- Benefits: Enjoy a competitive salary, monthly free lunch, employee discounts, and career development.
- Why this job: Be part of a dynamic environment where your contributions are celebrated and recognised.
- Qualifications: Excellent communication skills, teamwork, and a positive attitude are essential.
- Other info: We welcome applicants from all backgrounds to create an inclusive workplace.
The predicted salary is between 20316 - 30476 £ per year.
The Role
£25396.80 Per Annum | 40 Hours per Week | 5 8-hour shifts Monday-Sunday between 8am and 8pm
Are you a natural problem solver? Do you have a passion for delivering exceptional customer experiences?
If so, we’d love to hear from you!
Join our friendly and dedicated team as aCustomer Service Advisor, where every interaction makes a difference. You’ll become the friendly voice of our company, helping customers with tailored solutions while working in a fast-paced, supportive environment that values your development and celebrates individuality.
- A Dynamic Work Environment:Be part of a team that takes pride in offering first-class customer service.
- Growth Opportunities:We invest in your career, offering training and development to help you reach your potential.
- Recognition & Support:Celebrate your successes and be rewarded for going the extra mile.
What will you be doing?:
- Providing outstanding service to customers over the phone, email, and live webchat.
- Offering tailored solutions to create seamless customer experiences.
- Staying informed about our services to offer natural, assured advice.
- Assisting with customer issues and keeping communication smooth and effective.
What will you bring?:
- Excellent communication and teamwork skills.
- The ability to stay calm and work efficiently under pressure.
- Strong time management, reliability, and a positive \”can-do\” attitude.
- A safety-first mindset and passion for problem-solving.
What is on offer to you?:
- Competitive Salary:£25396.80 per annum
- Comprehensive Training & Career Development
- Monthly Free Lunch & Employee Discounts
- Company Pension Scheme
Ready to Join a Company That Invests in You?
We’re focused on creating a supportive and inclusive workplace where everyone can thrive and excel. If you’re driven by a passion for customer service and want to work for a company that truly values its people –APPLY NOW!
We are proud to foster a diverse and inclusive work environment, welcoming applicants from all backgrounds and walks of life.
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Customer Service Advisor-Wigan- Full-Time employer: APCOA PARKING UK
Contact Detail:
APCOA PARKING UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor-Wigan- Full-Time
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview, showcasing how you can contribute to our mission.
✨Tip Number 2
Prepare examples of past experiences where you've successfully resolved customer issues. Highlighting your problem-solving skills with real-life scenarios will demonstrate your capability to handle similar situations at StudySmarter.
✨Tip Number 3
Practice your communication skills, especially in a friendly and professional manner. Since you'll be the voice of our company, being able to convey information clearly and positively is crucial.
✨Tip Number 4
Research common customer service challenges and think about how you would address them. This will not only prepare you for potential interview questions but also show your proactive approach to customer care.
We think you need these skills to ace Customer Service Advisor-Wigan- Full-Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise skills like communication, problem-solving, and teamwork, as these are crucial for the role of a Customer Service Advisor.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention specific examples of how you've provided exceptional service in the past and how you can contribute to the company's success.
Highlight Relevant Skills: In your application, clearly outline your ability to stay calm under pressure and your strong time management skills. These traits are essential for handling customer inquiries effectively.
Show Enthusiasm: Express your excitement about the opportunity to join a supportive team. Let them know why you want to work for this company specifically and how you align with their values of growth and recognition.
How to prepare for a job interview at APCOA PARKING UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share specific examples of how you've gone above and beyond in previous roles to deliver exceptional service.
✨Demonstrate Problem-Solving Skills
Prepare to discuss situations where you've successfully resolved customer issues. Highlight your ability to think on your feet and provide tailored solutions, as this is crucial for the role.
✨Research the Company
Familiarise yourself with the company's values and services. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Effective Communication
Since the role involves interacting with customers via phone, email, and live chat, practice clear and concise communication. Role-play common customer scenarios to build your confidence.
