Outreach Caseworker

The aim of the programme is to change perceptions of people who access healthcare more than expected. The team helps prevent crises, empowering individuals to better self-manage and connect with their surroundings.

Role of an Outreach Caseworker:

• Work in the community to identify and address unmet social needs that may worsen physical and/or mental health, including causes of high emergency care usage.
• Assist individuals with complex issues such as substance misuse, mental health, multiple long-term conditions, and traumatic experiences, often mistrustful of formal support. Your expertise will guide them to appropriate help.
• Help reduce stigma and change community mindsets by building strong relationships with partners like A&E departments, mental health teams, GP surgeries, and housing services.

Qualifications and Experience:

• Experience in casework with vulnerable populations, including substance misuse, mental health, and physical health conditions.
• Support for people with complex needs, demonstrating authenticity, relatability, and care. Ability to anticipate and resolve risks and issues.
• Experience in person-centred support planning and dynamic risk assessment.
• Strong negotiation skills and adaptability.
• Meticulous record-keeping skills.
• Established links with multidisciplinary teams, community assets, and statutory services in East Kent.

Are you ready to bring your expertise to improve lives in your community? The closing date for applications is Tuesday, 19th August 2025.

Benefits include:

• 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Up to 6% contributory pension scheme.
• Flexible working arrangements.
• Career development and training opportunities.
• Access to discounts via Blue Light Card and employee benefits platform.
• Mental health and wellbeing support.
• Collaborative team environment.
• Cycle2Work scheme and interest-free season ticket loans.

We participate in the UK\’s disability confident scheme. During application, you may choose to apply under this scheme.

At The British Red Cross, we value diversity and inclusivity, fostering an environment where all staff and volunteers can bring their authentic selves. We support various networks including REEN, LGBT+, DAWN, Gender, Carers, and Youth.

Together, we respond to emergencies worldwide.

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