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For Companies At a Glance
- Tasks: Engage customers, understand their needs, and provide exceptional service daily.
- Company: Join Jewson, a vibrant community that values decency, passion, and pride in teamwork.
- Benefits: Enjoy competitive salary, bonuses, flexible hours, and professional development opportunities.
- Why this job: Be part of a supportive culture that celebrates your ideas and fosters growth.
- Qualifications: High customer satisfaction skills, enthusiasm, integrity, teamwork, and pride in your work.
- Other info: Remote work options available; apply before September 27, 2025.
The predicted salary is between 28800 - 43200 £ per year.
Customer Service Advisor – Sales
Apply: Remote type: Site-based only locations: Shrewsbury | Time type: Full time | Posted on: Posted 8 Days Ago | End Date: August 29, 2025 (13 days left to apply) | Job requisition id: JR30481
At Jewson, part of Stark UK, we believe that our greatest asset is our people! We\’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
What You’ll Be Doing
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Acknowledge every customer, ascertain their needs, and wow them with quick and efficient service.
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Ask open questions to build strong relationships and understand our customers\’ current and future requirements so we can support all their needs.
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Maintain excellent standards across the counter, shop floor, and yard.
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Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking, and loading vehicles.
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Adhere to all company practices and policies, especially in relation to health and safety, compliance, and business controls.
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Provide advice on products and services with particular attention to cross-selling packages and services such as Build Aviator and Tool Hire.
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Understand our approach to pricing and be able to communicate credible prices.
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Support business initiatives to increase sales, margin, and service as required.
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Continually develop your knowledge of core and specialist product lines to meet customer needs.
What We’re Looking For
– High levels of customer satisfaction with frequently returning customers and growing live accounts.
– Enthusiasm: You radiate positivity and possess an unyielding passion for the merchant world.
– Decency: You embody honesty and integrity, contributing to a workplace built on respect and ethics.
– Team Spirit: You thrive in collaborative settings, believing that together we can achieve greatness.
– Pride: You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
– Quality: We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
– Supportive Environment: Join a culture that prioritizes your growth, with the resources and support you need to excel.
– Professional Development: We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
– Great Benefits: Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
– Work-Life Balance: We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.
What\’s Next
If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!
About Us
STARK Group is the leading business-to-business merchant and distributor of heavy building materials for the construction industry in Europe, serving professional builders from its +1,150 branches.
Our more than 20,000 employees across Germany, the UK, Denmark, Sweden, Finland, Austria, and Norway empower the construction industry with insights, product knowledge, and sound advice.
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. We believe in the positive influence of diversity, equity, and inclusion on our work environment, performance, and relationships with customers and suppliers. We encourage applications from individuals of all backgrounds and perspectives, as we strongly believe that a diverse workforce strengthens our team.
STARK Group is committed to reaching net zero emissions by 2050 across the entire business, is a signatory to the UN Global Compact, and works within fully 2030-validated science-based targets to keep global warming below 1.5°C.
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Customer Service Advisor - Sales employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Sales
✨Tip Number 1
Familiarise yourself with Jewson's products and services, especially those related to cross-selling like Build Aviator and Tool Hire. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. Focus on how to ask open questions that build relationships and uncover customer needs, as this is crucial for a Customer Service Advisor.
✨Tip Number 3
Showcase your team spirit by discussing past experiences where collaboration led to success. Jewson values teamwork, so highlighting your ability to work well with others can set you apart.
✨Tip Number 4
Research Jewson's company culture and values, particularly their commitment to decency and integrity. Be prepared to discuss how you embody these traits in your work, as they are key to fitting into their vibrant community.
We think you need these skills to ace Customer Service Advisor - Sales
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Customer Service Advisor - Sales position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and sales. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Jewson that resonate with you, such as their commitment to customer satisfaction and professional development, and explain how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Stark Danmark A/S
✨Showcase Your Customer Service Skills
As a Customer Service Advisor, your ability to connect with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your enthusiasm for providing excellent service and how you can contribute to customer satisfaction.
✨Demonstrate Product Knowledge
Familiarise yourself with the products and services offered by Jewson. Be ready to discuss how you would advise customers on cross-selling opportunities, such as Build Aviator and Tool Hire. Showing that you understand their offerings will impress the interviewers.
✨Emphasise Team Spirit
Jewson values collaboration and teamwork. Be prepared to share experiences where you worked effectively within a team. Discuss how you contribute to a positive work environment and how you believe teamwork leads to achieving great results.
✨Express Your Passion for the Role
Convey your genuine interest in the merchant world and the role of a Customer Service Advisor. Share what excites you about the position and how it aligns with your career goals. This passion can set you apart from other candidates.
