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- Tasks: As a Sales Advisor, you'll deliver top-notch customer service and boost store sales.
- Company: Join Big Yellow Self Storage, a leader in the self-storage industry with a focus on community.
- Benefits: Enjoy competitive pay, bonuses, extra holiday for your birthday, and wellness support.
- Why this job: This role offers a vibrant team culture and opportunities for personal and professional growth.
- Qualifications: No prior experience needed; just bring your passion for customer service and teamwork!
- Other info: Flexible shifts and a chance to volunteer for charity events make this job even more rewarding.
The predicted salary is between 25654 - 28219 £ per year.
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Join to apply for the Sales Advisor – Full Time role at Big Yellow Self Storage
Big Yellow Self Storage provided pay range
This range is provided by Big Yellow Self Storage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Role: Full Time Sales Advisor / Location: Watford / Salary: £25,654 per annum (OTE £28,219) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What We Give Back To You
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
Responsibilities
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Administrative, and Customer Service
-
Industries
Retail
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Sales Advisor - Full Time employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow Self Storage's values and mission. During your interactions, whether in person or over the phone, demonstrate how your personal values align with theirs. This will show that you're not just looking for a job, but that you're genuinely interested in contributing to their team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond to help a customer, as this role heavily focuses on delivering exceptional service. Being able to articulate these experiences will set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for the sales aspect of the role. Be ready to share ideas on how you would maximise sales opportunities in the store. This could include upselling techniques or ways to enhance customer engagement, which will demonstrate your proactive approach to driving store performance.
✨Tip Number 4
Network with current or former employees of Big Yellow Self Storage if possible. They can provide valuable insights into the company culture and expectations. Mentioning any connections during your interview can also create a positive impression and show your genuine interest in the company.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Advisor at Big Yellow Self Storage. Highlight your customer service skills and ability to work in a team, as these are key aspects of the role.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous sales or customer service experience, and include specific examples of how you've maximised sales or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Big Yellow Self Storage and how your values align with theirs. Use this opportunity to demonstrate your passion for delivering excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Big Yellow Self Storage
✨Show Your Passion for Customer Service
As a Sales Advisor, you'll be expected to deliver exceptional customer service. Make sure to share examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to the role and align with the company's values.
✨Know the Company and Its Values
Before the interview, take some time to research Big Yellow Self Storage. Understand their mission, values, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Teamwork Questions
Collaboration is key in this role. Be ready to discuss how you've worked effectively in teams in the past. Think of specific situations where you contributed to a positive team environment or helped resolve conflicts, as this will highlight your ability to work well with others.
✨Demonstrate Your Sales Skills
Since maximising sales is a core responsibility, prepare to discuss your sales experience. Share any techniques you've used to close deals or upsell products. If you can, quantify your achievements to give a clearer picture of your capabilities.
