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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a vibrant team that values creativity and personal development.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: Be part of a diverse workplace committed to inclusion.
The predicted salary is between 18000 - 24000 £ per year.
Location
This position is located at 54 Above Bar Street, Southampton, , S0147DS United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs. #J-18808-Ljbffr
Urban Outfitters Sales Associate - Southampton, UK employer: URBN
Contact Detail:
URBN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Southampton, UK
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the daily operations but also help you formulate questions that show your genuine interest in the role.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully engaged customers or worked as part of a team. Being able to articulate these experiences will set you apart during any discussions.
✨Tip Number 4
Stay updated on current fashion trends and how they relate to Urban Outfitters' offerings. Showing that you have a keen awareness of the market can impress hiring managers and demonstrate your passion for the retail industry.
We think you need these skills to ace Urban Outfitters Sales Associate - Southampton, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position at Urban Outfitters. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Urban Outfitters values a connection to its brand. In your application, mention your awareness of the Urban Outfitters brand and how it resonates with the local market. This shows that you understand their ethos and can contribute positively to the store environment.
Craft a Strong Cover Letter: Use your cover letter to convey your enthusiasm for the position and the company. Highlight specific examples from your past that demonstrate your ability to deliver excellent customer service and support team goals, aligning with the VIBE philosophy.
How to prepare for a job interview at URBN
✨Know the VIBE Philosophy
Familiarise yourself with Urban Outfitters' VIBE philosophy. Understand how it shapes the store environment and be ready to discuss how you can contribute to creating a positive atmosphere for both customers and colleagues.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills during the interview. Think of examples where you've engaged customers or worked collaboratively with a team, as these experiences will highlight your fit for the role.
✨Understand the Brand
Research Urban Outfitters and its appeal to the local market. Be prepared to discuss current trends and products that resonate with customers, showing your enthusiasm and knowledge about the brand.
✨Emphasise Teamwork and Initiative
Be ready to share instances where you've taken initiative in a team setting. Highlight your ability to assist in training peers and how you can contribute to a collaborative work environment, which is key for this role.
