Financial Crime Investigator - Customer Risk Assessments

Business Unit:Customer Service and Operations
Salary Range: £24,000 – £28,000 per annum DOE + Benefits
Location: UK Hybrid
Contract Type: Permanent full-time

We’ve got a brilliant opportunity for an enthusiastic and motivated person to join our team as a Financial Crime Investigator. In this role you will undertake Financial Crime Investigations and subsequent required actions through having specialist knowledge and expertise in anti-money laundering, Client Screening, terrorist financing and tax evasion.

What you’ll be doing

• Completing enhanced due diligence and KYC, including transactional analysis and source of wealth/source of funds analysis on medium and high-risk customers. To ensure VMUK is adequately risk assessing and documenting rationales and plausibility for on book customers.
• Working independently and with autonomy on periodic reviews.
• Ensuring consistent and accurate rationale on retail customer risk assessments – poorly rationalised or incorrect decisions could expose the colleague and the bank to criminal charges, reputational damage and regulatory censure.
• Completing customer risk assessments on confirmed PEP connections, against VMUK definition. Providing full analysis and outlining the potential impact and recommendations.
• Effectively delivering 1st Line Financial Crime activities and processes, within quality and performance objectives, ensuring service delivery which enhances the customer experience and ensures we operate within regulatory requirements.
• Working with the 2nd line Financial Crime team to provide advice and guidance to 1st line colleagues, documenting the guidance to strengthen financial crime controls to prevent future reoccurrence where possible.
• Documenting and escalating new and emerging financial crime trends and system performance in a way that can be communicated to colleagues in 2nd line to ensure ongoing, consistent system improvement.

We need you to have

• Experience of working within a financial crime environment, specifically dealing with Customer Risk Assessments.
• A keen eye for detail and be able to present your findings/thoughts on investigations in a clear and concise manner.
• The ability to analyse detailed information and be able to draw sophisticated conclusions and/or recommendations from the facts/data provided
• The ability to work autonomously with excellent time management skills.
• Strong communication and stakeholder management skills.
• Proficiency using Microsoft Office, especially Excel.

It’s a bonus if you have…but not essential

• Experience of any AML Prevention, Detection or Investigation system.

We really need you to have the skills and experience listed in the section above (There are a few essentials you need to bring), but the rest is just our wish list, so please don’t let that put you off applying, we’d love to hear from you!

Red Hot Rewards

• Generous holidays – 38.5 days annual leave (including bank holidays and prorated if part-time)plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there\’s no waiting around, you\’ll enjoy these benefits from day one.

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of theNationwide group,together we\’re the UK\’s first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.

Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we\’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition teamcareers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit
Although some of our roles allow you to be based anywhere in the UK, we\’ll need you to confirm you have the right to work in the UK.

If you\’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years\’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks –we\’ll ask for six years of regulatory references, and once in the role, you\’ll be subject to periodic employment checks.

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