At a Glance
- Tasks: Engage customers and maximise sales while maintaining store standards.
- Company: Big Yellow Self Storage is a leading storage provider focused on customer satisfaction.
- Benefits: Enjoy competitive pay, bonuses, extra holiday, and wellness support.
- Why this job: Join a vibrant team that values work-life balance and personal growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and passion for customer service.
- Other info: Flexible shifts and opportunities for career development await you!
The predicted salary is between 22600 - 28500 £ per year.
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Big Yellow Self Storage provided pay range
This range is provided by Big Yellow Self Storage. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Role: Full Time Sales Advisor / Location: Guildford Central / Salary: £25,654 per annum (OTE £28,219) plus benefits / Hours of work: 40 hours per week – 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times.
What We Give Back To You
We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include:
- Competitive rates of pay reviewed on an annual basis
- Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%)
- Additional day off for your Birthday
- Holiday entitlement of 28 days, increasing with service
- Training and support to help you develop a great career with us from day one
- Great pension and sharesave schemes
- Social events throughout the year
- Family friendly policies which include enhanced maternity, paternity and adoption packages
- Free on-site parking
- Cycle to work scheme and gym discounts
- Vouchers for important life events, birthdays and long service rewards
- Day off to volunteer for one of our charity partners
- Access to wellbeing support and employee assistance programme (EAP)
What you`ll be doing
Responsibilities
With support and guidance from your managers, a Full Time Sales Advisor plays a key role in improving store performance and upholding high presentation standards, so you will need to be aligned with our values, focussed on building relationships and providing exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be:
- Delivering excellent customer service in person, via email or on the telephone
- Maximising sales at every opportunity to help improve the performance of the store
- Work collaboratively in your team, helping to maintain a happy working environment
- Assist in all aspects of store operations, including maintaining the cleanliness and maintenance of the store
- Complying with health and safety standards, monitoring store security and ensure accurate completion of administration
Find out more about a Store Role
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Administrative, and Customer Service
-
Industries
Retail
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Sales Advisor - Full Time employer: Big Yellow Self Storage
Contact Detail:
Big Yellow Self Storage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Full Time
✨Tip Number 1
Familiarise yourself with Big Yellow Self Storage's values and mission. Understanding their focus on customer service and teamwork will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your commitment to providing exceptional service.
✨Tip Number 3
Show enthusiasm for the role by researching the self-storage industry. Being knowledgeable about trends and challenges in the sector can help you engage in meaningful conversations during interviews, making you stand out as a candidate.
✨Tip Number 4
Network with current or former employees of Big Yellow Self Storage if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Sales Advisor - Full Time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what Big Yellow Self Storage is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales and customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Big Yellow Self Storage that appeal to you, and explain how you can contribute to their team and enhance store performance.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Big Yellow Self Storage
✨Show Your Passion for Customer Service
As a Sales Advisor, your role revolves around delivering exceptional customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the values that Big Yellow Self Storage upholds.
✨Highlight Team Collaboration Skills
The job requires working collaboratively within a team. Think of instances where you successfully worked with others to achieve a common goal. Emphasising your ability to maintain a positive working environment will resonate well with the interviewers.
✨Prepare for Sales Scenarios
Expect questions related to sales techniques and how you would maximise sales opportunities. Brush up on common sales strategies and be ready to discuss how you would apply them in a retail setting, particularly in a self-storage context.
✨Understand the Company Culture
Familiarise yourself with Big Yellow Self Storage's values and culture. Showing that you align with their focus on health, wellbeing, and work-life balance can set you apart. Mentioning specific benefits or initiatives that appeal to you can also demonstrate your genuine interest in the company.