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- Tasks: Join our pharmacy team to dispense medications and provide top-notch customer service.
- Company: Lindsay & Gilmour is a respected pharmacy group in Scotland, established in 1826.
- Benefits: Enjoy flexible working hours, 28 days holiday, staff discounts, and wellness support.
- Why this job: Kickstart your pharmacy career while making a real difference in patient care.
- Qualifications: NVQ Level 2 in Pharmacy Services or customer service experience with a willingness to learn.
- Other info: We are an equal opportunity employer committed to diversity and inclusion.
About Lindsay & Gilmour
Lindsay & Gilmour is one of Scotland\’s longest-established and most respected pharmacy groups. Founded in 1826, the company has a rich heritage of providing quality pharmaceutical services and healthcare solutions to the communities it serves. With a network of pharmacies located throughout Scotland, Lindsay & Gilmour is committed to delivering exceptional customer service and professional healthcare advice.
Lindsay and Gilmour is a Living Wage Employer.
About the role
At Lindsay & Gilmour, we are dedicated to providing exceptional healthcare services to our community. Our team works collaboratively with each other and with other healthcare providers, to ensure the highest standards of patient care.
You will be a key part of the pharmacy team, working across the healthcare area and dispensary, to meet patients’ needs. Your focus each day will be to deliver a great service to our patients, through holding conversations tailored to the individual needs of each patient and delivering on the operational requirements of the position.
This is a great opportunity to develop your career in pharmacy.
Job Description
- Accurately dispensing prescription medications to patients.
- Providing exceptional customer service and addressing patient queries.
- Maintaining detailed and accurate patient records.
- Delivering exceptional standards through operational compliance to ensure efficiency and maximise profitability.
- Managing stock, including ordering, date checking, and organizing medications.
- Ensuring compliance with all legal and professional requirements.
- Collaborating with healthcare professionals to optimize patient care and promote our services.
What you’ll need to have.
We’re offering you an exciting opportunity to continue your professional journey. You will need to have an NVQ Level 2 equivalent in Pharmacy Services and may currently be or have previous experience of working as a Pharmacy Dispenser to join us.
OR
We’re offering you an exciting opportunity to start on your professional journey. You will need to have experience of working with customers and be willing to complete an NVQ Level 2 equivalent in Pharmacy Services.
- NVQ Level 2 in Pharmacy Services (or equivalent).
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using different IT systems.
Our commitment to Diversity and Inclusion
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Our Benefits
- Working Pattern – Monday/Thursday/Friday 9am-6pm (permanent), Monday & Friday 9am-6pm (fixed term contract)
- Holidays – 28 days per year
- Pension scheme
- Staff discount
- Discretionary annual bonus scheme
- Employee benefits scheme including financial wellbeing support, gym membership, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only).
- Access to employee assistance programme for independent and confidential advice, 24 hours a day, 7 days per week.
- Excellent training and development opportunities, helping our employees work towards nationally recognised qualifications with professional support and relevant training.
*Our benefits are subject to change and eligibility.
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Part-Time Trainee Dispenser/Dispenser/Technician - Relief (Edinburgh) employer: The Rowan Organisation
Contact Detail:
The Rowan Organisation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Trainee Dispenser/Dispenser/Technician - Relief (Edinburgh)
✨Tip Number 1
Familiarise yourself with Lindsay & Gilmour's values and mission. Understanding their commitment to exceptional customer service and community healthcare will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience you have in customer service, especially in a healthcare setting. Be prepared to discuss specific examples of how you've handled patient queries or provided support, as this will demonstrate your suitability for the role.
✨Tip Number 3
Brush up on your knowledge of pharmacy services and medication dispensing. Being able to discuss relevant topics or recent developments in the field can set you apart from other candidates and show your enthusiasm for the role.
✨Tip Number 4
Network with current or former employees of Lindsay & Gilmour if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Part-Time Trainee Dispenser/Dispenser/Technician - Relief (Edinburgh)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Part-Time Trainee Dispenser position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: If you have previous experience in customer service or pharmacy, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to provide exceptional customer service and manage patient queries.
Showcase Your Qualifications: Mention your NVQ Level 2 in Pharmacy Services or any equivalent qualifications prominently in your application. If you are willing to complete this qualification, express your enthusiasm for professional development and learning.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for healthcare and your commitment to delivering high standards of patient care. Address how you can contribute to the team at Lindsay & Gilmour and why you want to work with them specifically.
How to prepare for a job interview at The Rowan Organisation
✨Know the Company
Before your interview, take some time to research Lindsay & Gilmour. Understand their history, values, and commitment to customer service. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Whether you have previous experience as a Pharmacy Dispenser or have worked with customers, be sure to highlight this during your interview. Share specific examples of how your skills align with the job requirements.
✨Demonstrate Communication Skills
Since the role involves interacting with patients and healthcare professionals, practice articulating your thoughts clearly. Be prepared to discuss how you would handle patient queries and ensure exceptional customer service.
✨Show Your Attention to Detail
As accuracy is crucial in dispensing medications, be ready to discuss how you maintain attention to detail in your work. You might want to share examples of how you've successfully managed tasks that require precision.
